Several Bus Schedules Will Change Effective Sunday, December 27

Concord, Calif. – County Connection will implement changes to several weekday bus routes effective Sunday, December 27, 2009. Most of the changes are made to improve schedule adherence, BART and bus connections, and to address over crowding on several bus routes. New schedules are posted on the agency website, www.cccta.org, and will be available at BART stations, City Offices, libraries, and hospitals the week prior to the new service.

Weekday Service Changes

ROUTE 2

  • Leaving Walnut Creek BART – the trip leaving at 7:36 AM will leave earlier at 7:24 AM. The trip leaving Walnut Creek BART at 2:31 PM will be removed and replaced with a trip leaving at 3:10 PM.
  • Leaving Trotter/Bridle – the trip leaving at 7:52 AM will leave earlier at 7:40 AM. The trip leaving at 2:47 PM will be removed and replaced with a trip leaving at 3:26 PM.

ROUTE 5

  • Leaving Walnut Creek BART – The trip leaving at 6:51 AM will leave 10 minutes earlier at 6:41 AM. The trip leaving at 3:11 PM will be removed and replaced with a trip leaving earlier at 2:26 PM.
  • Leaving Creekside – The trip leaving at 7:09 AM will leave 10 minutes earlier at 6:59AM. The trip leaving at 3:29 PM will be removed and replaced with a trip leaving earlier at 2:44 PM.

ROUTE 6L

  • The trip leaving Orinda BART at 1:58 PM will leave 11 minutes later at 2:09 PM.

ROUTE 7

  • The trip leaving Pleasant Hill BART to Mitchell Drive Park ‘n Ride at 6:40 AM will leave 5 minutes later at 6:45 AM

ROUTE 9

  • Leaving DVC – The trip leaving at 6:00 AM will leave 10 minutes earlier at 5:50 AM.
  • Leaving Walnut Creek BART – The trip leaving at 7:00 AM will leave 13 minutes earlier at 6:47 AM.

ROUTE 10

  • The trip leaving Concord BART at 2:30 PM will leave 10 minutes later at 2:40 PM.

ROUTE 11

  • Leaving Pleasant Hill BART – The trip leaving at 3:00 PM will leave 10 minutes later at 3:10 PM. The trip leaving at 4:30 PM will leave 10 minutes later at 4:40 PM.
  • Leaving Concord BART – The trip leaving at 3:45 PM will leave 10 minutes later at 3:55 PM. The trip leaving at 5:15 PM will leave 10 minutes later at 5:25 PM.

ROUTE 20

  • Leaving Concord BART – Four trips have been added, leaving at 8:00, 8:30, and 9:00 AM, and at 3:00 PM
  • Leaving DVC – Four trips have been added, leaving at 8:45, 9:15, and 9:45 AM, and at 2:15 PM.

ROUTE 28

  • All trips have been adjusted.

    County Connection operates a fleet of 29 ft., 35 ft., and 40 ft. fully accessible fixed-route buses, and a fleet of 63 paratransit vehicles, carrying nearly 5,000,000 passengers each year. For specific schedule information, please call Customer Service 676-7500 or visit www.cccta.org for more information.

    The Free Downtown Trolley In Walnut Creek Runs Later During Holiday Shopping Season

    Concord, Calif. – The popular Route 4 “FREE RIDE” trolleys will operate later in the evening during the holiday shopping season. The Broadway Plaza in downtown Walnut Creek will once again sponsor extended evening service on the trolleys which are operated by the County Connection. Route 4 travels between Walnut Creek BART, downtown Walnut Creek, and the Broadway Plaza seven days a week.

    Beginning Friday, November 27 through December 12th, the last trolley will leave Broadway Plaza at 10:00 PM on Monday – Saturday. From December 13 – 23 the last trolley will leave Broadway Plaza at 11:00 PM Monday through Saturday. There will be no extended service on December 24th and no service provided on December 25th at all. To help with the busy after season shopping, bus service will be extended to 10:00 PM from December 26 through December 31. Sunday service will remain unchanged throughout the holiday season.

    “This shuttle between BART, Broadway Plaza and the downtown businesses has been successful during the holiday season at shuttling holiday shoppers between their favorite shops and restaurants” said Bob Simmons, Walnut Creek’s representative on County Connection’s Board of Directors. “The City of Walnut Creek has subsidized this unique bus route for many years to help ease traffic and parking conditions in our downtown area. It is wonderful that Broadway Plaza is again supporting the extended hours, which will be a welcome benefit for everyone during the busy shopping season.”

    Route 4 bus schedules contain an insert announcing the holiday schedule. A copy of the schedule can also be found on the agency website, www.cccta.org or by calling County Connection at 676-7500.

    Last Week of the Food Drive on County Connection Buses

    This is the last week of the County Connection’s food drive which is scheduled to end November 21st. The buses have been acting as food collection sites on wheels to help the Food Bank of Contra Costa and Solano.

    Last year The County Connection collected 1,425 pounds of food and CCCTA employees collected $450. Currently the agency has collected 640 pounds of food and $140.

    “We appreciate the donations our riders have been putting in the crates on the buses. We are down to the last week and have a long way to go to beat last year’s figures,” said Rick Ramacier, County Connection General Manager. “The jobless rate and service cuts have affected our ridership, but with requests for food up 30%, we hope to collect at least as much food as we did last year. And I’m confident we will – our riders always come through.”

    The most needed items are protein sources like peanut butter, and canned meats. All canned goods, beans, rice, pastas, iron rich cereal, tomato products, and fruit or 100% fruit juice are accepted. Food Bank officials have asked that no glass containers be donated as they can easily break during transportation and sorting.

    The County Connection provides fixed-route bus service and ADA paratransit service to nearly five million passengers each year. For information on bus routes and schedules, call Customer Service at (925) 676-7500 or visit www.cccta.org.

    Food Collection on Wheels

    Concord, Calif. – Once again County Connection buses have become food collection sites on wheels. For nearly thirty years the County Connection has teamed with the Food Bank of Contra Costa and Solano to collect food in November to help fill the shelves during the holiday season. Last year riders donated over 1,425 pounds of food.

    “Never before has the need been so great,” said Renee Baptiste, spokesperson for the Food Bank’s Concord facility. “The slow economy and high unemployment mean more people are in need of help, and we’re seeing a 30% jump in requests for food.

    Milk crates are strapped to the inside of buses and emptied each evening by the transit agency’s maintenance crew. If crates fill early in the day, road supervisors are available to step in and empty the overflowing crate and return the food to the office where it’s all collected in a large container supplied by the Food Bank.

    The most needed items are protein sources like peanut butter and canned meats. All canned goods, beans, rice, pastas, iron rich cereal, tomato products, and fruit or 100% fruit juice are accepted. Food Bank officials have asked that no glass containers be donated as they can easily break during transportation and sorting.

    The County Connection provides fixed-route bus service and ADA paratransit service to nearly five million passengers each year. For information on bus routes and schedules, call Customer Service at (925) 676-7500 or visit www.cccta.org.

    Many Bus Schedules Will Change Effective Sunday, August 23

    Concord, Calif. – County Connection will implement changes to several bus routes effective Sunday, August 23, 2009. Most of the changes are made to improve schedule adherence, BART and bus connections, and to address over crowding on several bus routes. New schedules are posted on the agency website, www.cccta.org, and will be available at BART stations, City Offices, libraries, and hospitals the week prior to the new service.

    Weekday Service Changes

    • ROUTE 7 – A trip from Pleasant Hill BART to Walnut Creek BART at 10:45 AM has been added
    • ROUTE 9 – The entire schedule has been revised
    • ROUTE 10 – Mid day service has been added to provide service every 30 minutes.
    • ROUTE 15 – The 4:40 AM trip leaving Concord BART, and the 5:25 AM trip leaving Willow Pass Rd./Ashdale have been eliminated
    • ROUTE 16 – The trips leaving Crescent Plaza at 4:27 AM and 5:27 AM, and leaving Concord BART at 5:05 AM adjust to leave 3 to 5 minutes earlier
    • ROUTE 20 – The trip leaving Concord BART at 10:15 PM has been eliminated
    • ROUTE 20W – Buses will not provide direct service to Waterworld
    • ROUTE 21 – Trips were added leaving Walnut Creek BART at 1:00 PM and 3:00 PM
    • ROUTE 92X – Trips leaving Mitchell Park & Ride at 5:53 AM and 6:44 AM adjust to leave 5 minutes earlier
    • ROUTE 93X – Trips leaving Hillcrest Park & Ride at 5:07 AM, 5:27 AM, and 5:53 AM will adjust to leave 5 to 6 minutes earlier
    • ROUTE 95X – The entire schedule has been revised

    Weekend Service and Select Service Changes

    • ROUTE 314 – The entire schedule has been revised
    • ROUTE 320 – The entire schedule has been revised
    • 600 Series – Changes have been made to many of the schedules to accommodate additional demand on school days.

    County Connection operates a fleet of 29 ft., 35 ft., and 40 ft. fully accessible fixed-route buses, and a fleet of 63 paratransit vehicles, carrying nearly 5,000,000 passengers each year. For specific schedule information, please call Customer Service 676-7500 or visit www.cccta.org for more information.

    County Connection SY Pass Offers Added Savings In Tough Times

    Concord, Calif. – This year County Connection’s Summer Youth Pass has added savings. Youths aged 6-18 can save money on bus fares, save $5 on admission to Waterworld*, or parents can buy one SY Pass for their kids and get one free.**

    The Summer Youth 20-Ride Pass sells for $15, keeping fares down to as little as 65 cents a ride and is $25 less than cash fares. Passes can be used for multiple individual trips or for single use with a large group. They are good on all County Connection fixed-route buses, including trips to Waterworld, YMCAs, Amtrak, malls, and theaters. The pass is valid until September 30th so parents can have a break on transportation costs when kids return to school in the fall.

    Students who learn how to use public transportation at an early age are more likely to use transit as a commute alternative when they reach adulthood, learning responsible independence, as well as helping the environment.

    “This is an easy way for parents to save money. Kids can do their part to Go Green and have fun at the same time,” said Mary Burdick, Manager of Marketing and Public Relations. “After all, more friends can ride together on the bus.”

    The summer youth passes can be purchased through the mail, at most of the agency’s sales outlets throughout the service area, or online. For more information about this program, call the customer service center at 676-7500 or visit www.cccta.org.

    *Waterworld
    Ride route 20W Splash into Waterworld. Ask the bus driver for a transfer before you exit. Show your Summer Youth Pass and give the transfer to the attendant at the Waterworld ticket sales window and save $5 off entrance fee.

    **Buy One Get One Free
    Complete form available at www.cccta.org (see ticket sales) and mail in. Not available at sales outlets. Order Soon: Only 300 promotional tickets available.

    2009 Gillig Voith Hybrid

    CCCTA is the proud owner of the first low-floor Voith Hybrid Gillig. It will spend the next several months in testing prior to being put in revenue service. County Connection will order total of nine hybrid vehicles, which will be on the streets in the Fall of 2009.

    Specifications

    • 40 Foot Low Floor BRT style
    • 38 seats
    • American “Insight” seating with cushioned ergonomic design
    • Lift U Lift
    • Electric assist rear doors
    • Surelok wheelchair restraint system
    • Interior and exterior on board security system
    • ISL Cummins Engine
    • Voith Transmission
    • Voith Hybrid Electric Propulsion
    • Electric over hydraulic assisted steering
    • Thermo King air conditioning
    • Clever Devices automatic passenger counting system and voice annunciation

    401 Public Hearing

    Public Hearing
    Proposed Extension Of Route 635
    In San Ramon
    Tuesday, July 28, 2009

    San Ramon Community Center
    12501 Alcosta Blvd. – at 6:00 pm

    • The Central Contra Costa Transit Authority (County Connection) will hold the public hearing to gather public comment on extending Route #635 to better serve the community of San Ramon.
    • The route will be extended from its current terminus at Crow Canyon and Camino Tassajara down Camino Tassajara to serve the neighborhood of Alamo Creek.
    • The bus will operate on Lusitano St. and Charbray St.
    • The route #635 operates in the afternoon and only provides one trip a day.

    Those unable to attend the public hearings are encouraged to submit comments in writing to:
    The County Connection, Director of Planning, 2477 Arnold Industrial Way, Concord, CA. or
    Muzzini@cccta.org.

    County Connection Bus Operator Gets Top Honor In National Bus Roadeo Competition

    Concord, Calif. – County Connection bus operator Aline Carroll was named as the top ranked female operator in the 34th annual American Public Transportation Association (APTA) bus roadeo last week. The national competition was held in conjunction with the association’s annual bus and paratransit conference in Seattle, WA. Ms. Carroll placed 11th overall in the competition that tests a bus operators driving skills. Seventy eight contestants participated in the competition in both the 35 ft. and 40 ft. bus categories. Ms. Carroll competed in the 40 ft. category.

    Bus operators are chosen to represent their transit agency at the national event through a series of local and regional competitions. “Aline has represented County Connection for the past three years, getting stronger with each competition”, said Rick Ramacier, County Connection General Manager. “We’re all extremely proud of her accomplishment. Aline represents the professionalism and top notch driving skills that all our operators strive for.”

    In the competition bus operators are given seven minutes to complete the 11 obstacle course which includes passenger stops, serpentine turns, sharp right and left turns, maneuvering through diminishing clearance obstacles, and blind judgment stops – all while providing a smooth ride for the judges on board evaluating their safety skills.

    “My reverses were smoking. I could tell it was going well,” said Ms. Carroll. “This is the first time I wasn’t nervous.” She said she enjoyed the competition as well as the camaraderie. Representatives from Bay Area agencies all rode each other’s buses during the one practice run they were allowed. At the competition, the number ten spot finished only five seconds ahead. “Next year I am shooting for the top five,” she said.

    County Connection operates a fleet of 29 ft., 35 ft., and 40 ft. fully accessible fixed-route buses, and a fleet of 63 paratransit vehicles, carrying over 5,000,000 passengers each year.

    County Connection Earns Top Safety and Performance Ranking By CalTIP

    Concord, Calif. – We’ve all heard the saying “there’s safety in numbers”. The numbers recently released by CalTIP – the California Transit Insurance Pool – ranking its 35 public transit members in California, puts the Central Contra Costa Transit Authority at the top of the pack. In this case, having the top rank means having the fewest, least costly insurance claims. Rating comparisons consider the frequency, severity, and average cost of insurance claims.

    CalTIP uses miles traveled as the exposure unit used for rating and performance comparisons. An agency’s percentage of losses is then compared to the CalTIP pool as a whole. “An agency with 20% percent of the miles would be expected to incur 20% of the total losses,” explained Katherine Casenave, County Connection Director of Finance. “In all performance categories, County Connection’s exposure ranking was the lowest….meaning the best among all members.”

    During the 2007-2008 program year there were 0.71 claims filed against County Connection per 100,000 miles, compared to the average of .90 per 100,000 miles. Additionally, the cost per claim for County Connection was $2,453, compared to the average cost per claim of $5,484. During the reporting period, County Connection logged 4,514,526 miles.

    “County Connection’s Training and Preventive Maintenance Program have been held in high regard for decades,” said Gregg Manning, County Connection Board Chairman. “This top ranking demonstrates that our programs are working well, and reflect the pride everyone at County Connection takes in their jobs. All these factors contribute to lower insurance costs for the industry, and most important, greater confidence among our passengers.”

    While training and maintenance programs are vital to providing safe, efficient service, there is more to the picture. According to Sharon Porter, County Connection Manager of Safety and Training, “County Connection conducts very thorough investigations to avoid paying fraudulent claims. Our drivers and road supervisors get good information from passengers, and the on-board security cameras help to minimize fraudulent claims that drive up insurance costs.”

    CalTIP is a self-insurance program for public transit operators, organized in 1987 to provide stable, affordable insurance to its members. CalTIP currently serves 35 transit operators in California.

    County Connection operates a fleet of 29 ft., 35 ft., and 40 ft. fully accessible fixed-route buses, and a fleet of 63 paratransit vehicles, carrying over 5,000,000 passengers each year. For information on bus routes and schedules, please call (925) 676-7500 or visit www.cccta.org.