The Central Contra Costa Transit Authority (County Connection) will hold a public hearing to gather comment on the proposed continuation of a pilot program offering free rides on weekend Routes 311, 314, and 316, as long as funding remains available for the program through the Low Carbon Transit Operations Program (LCTOP) or another similar funding source. This is an expansion of the existing Monument Free Program providing free fares on corresponding weekday Routes 11, 14, and 16. These routes serve low-income communities along the Monument Corridor and connect from Concord BART to various destinations in Martinez, Pleasant Hill, and Walnut Creek, including BART stations, Martinez Amtrak and Contra Costa Regional Medical Center.
Comments can be submitted in writing via mail, email, or online, or at the scheduled public hearing. Written comments must be received by December 7, 2022.
It is anticipated that the Board of Directors will take action on the proposed fare program at their regular meeting scheduled for December 15, 2022, following the public hearing.
The Central Contra Costa Transit Authority (County Connection) will hold a public hearing to gather comments on the draft Short Range Transit Plan (SRTP) covering fiscal years 2023-2028.
About the SRTP
The SRTP is County Connection’s operations and financial planning document. In order to effectively execute planning and programming responsibilities, the Metropolitan Transportation Commission (MTC) requires each transit operator receiving federal funding through the Regional Transportation Improvement Program (TIP) to prepare, adopt, and submit an SRTP to MTC every four years in order to remain eligible to receive federal funding.
County Connection’s last Full SRTP was completed in 2016 and the current effort will result in an updated SRTP covering FY2023 through FY2028. Revised guidelines were established as a result of the COVID-19 pandemic and narrow the scope to a five-year planning horizon with a focus on financial and service planning.
The plan focuses on evaluating existing service and developing future service plans based on three scenarios of varying revenue recovery over the next 5 years. The operating budget assumed for each scenario is based on the level of federal stimulus available, recovery of revenue from other sources, and ridership recovery. The service plans are aimed to align resources available in each of the scenarios with ridership demand as well as feedback received from the passenger survey conducted during September 2022.
Comments can be submitted in writing via mail, email, or online, or at the scheduled Public Hearing. Written comments must be received by December 7, 2022.
It is anticipated that the Board of Directors will take action on the draft SRTP at their regular meeting scheduled for December 15, 2022, following the public hearing.
County Connection is conducting a survey through the month of September to find out more about your transit needs and rider experience.
Over the next few weeks, passengers on our routes may be asked to complete a quick survey to help us understand how our services are being used and where we can improve.
You can also fill out the survey online at: https://www.surveymonkey.com/r/cccta2022. Even if you’re not currently riding transit, we encourage you to complete the survey to help us plan for the future.
All responses are confidential. We appreciate your participation and input!
County Connection’s administrative offices, including the LINK Paratransit office, will reopen to the public starting Tuesday, September 6, 2022. Our offices will be open Monday – Friday, 8:00 AM to 3:00 PM. Masks are currently required while inside our offices.
Our Customer Service call center continues to be staffed during regular hours (Monday – Friday, 6:30 AM to 6:30 PM) and can be reached by phone at (925) 676-7500 or email at help@countyconnection.com.
We will also be continuing our mobile lobby and outreach events. Click here for a schedule of dates and locations.
Starting July 1, 2022, free rides will be expanded to include weekend Route 311, 314, & 316!
In July 2019, County Connection began offering free rides on three of its weekday bus routes – Routes 11, 14, and 16. Starting July 1, 2022, free rides will be expanded to weekend Routes 311, 314, and 316. All six routes serve the Monument Corridor in Concord and connect from Concord BART to various destinations in Martinez, Pleasant Hill, and Walnut Creek, including BART stations, Martinez Amtrak and Contra Costa Regional Medical Center.
This project is being funded by a grant through California’s Low Carbon Transit Operations Program (LCTOP), which distributes cap-and-trade proceeds to support a wide range of programs and projects that reduce greenhouse gas emissions and deliver other economic, environmental, and public health benefits for Californians.
Concord BART – Monument Blvd – Gregory Ln – Alhambra Ave – Contra Costa Regional Medical Center – Martinez Amtrak Span of Service: 5:30 am – 10:00 pm Frequency: 40 min
County Connection looks forward to welcoming back more passengers this Fall. Additional service restoration will be effective on August 8th, with all school service available for the new school year. Our buses are operating at full capacity and masks continue to be required.
Everyone rides free on all County Connection routes and LINK paratransit during the entire month of September!
Just hop on any County Connection bus and get where you need to go. Plus, you can also ride free on our fellow East Bay operators (Tri Delta Transit, WestCAT, & Wheels), and get 50% off BART fares when using Clipper in September. We look forward to welcoming you back on transit!
Tip: If you typically use a 31-day pass on Clipper, consider disabling Autoload and avoid activating any new passes during the month of August. We are not be able to issue refunds for partially used passes.
Pass2Class
Take County Connection to school FREE
Skip the traffic and save gas while getting your students to school. With 511 Contra Costa’s Pass2Class program, it’s easy to make the switch. To help students return to in-person learning, we’re giving free rides for two months.
Students who are registered in a public or private school (grades 1-12) located in Central or Southwest Contra Costa can receive a County Connection pass that is valid through October (up to 2 per household and while supplies last).
Youth (ages 6-18) get 20% off when using a Youth Clipper card
Youth ages 6-18 automatically get 20% off the adult Clipper fare when using a Youth Clipper card on County Connection.
Riders can apply for a Youth Clipper card by submitting an application via mail, email, or fax along with proof-of-age documentation. Once approved, a card will be sent by mail. To obtain a card immediately, call us at (925) 676-7500 to arrange an in-person visit.
Tip: Now you can transfer your existing plastic Youth Clipper card to your phone and pay fares with your mobile wallet! Click here to learn more about paying your fares with a smartphone. Please note that you must apply for and obtain a plastic Youth Clipper card first before transferring it to your phone.
Clipper START Discount
Eligible riders can get discounts on County Connection, BART, & more
Clipper START is a pilot program to provide fare discounts to eligible riders. Participants can receive a 20% discount off County Connection single-ride Clipper fares, plus discounts on BART, Tri Delta Transit, WestCAT, Wheels, and more!
To qualify, you must:
Be a resident of the San Francisco Bay Area
Be 19-64 years old
Not have an RTC Clipper Card for people with disabilities
Have a household income of 200% of the federal poverty level or less
Due to COVID-19, 600-series school route schedules are subject to change. Check this page regularly for updates.
Please note that face masks are required while on the bus.
Fall Fare Promotions: Students can take advantage of several fare promotions and discounts! Click here to learn more.
Last updated: 7/26/2021
Find schedules for our 600 series school routes for the 2021/2022 school year below. Note that schedule times on routes may have been adjusted due to bell time changes or to improve on-time performance.
We are happy to announce a new COVID-19 vaccination site in Concord at La Clinica located at 1034 Oak Grove Rd. In an effort to expand access to this site, County Connection will offer free rides 7 days a week on routes serving La Clinica. The site will operate from noon to 7 p.m.on Tuesdays (walk-in doses available 4:30 to 7 p.m.) and 8 a.m. to 3 p.m. Wednesdays through Saturdays (walk-in doses from 12:30 to 3 p.m.).
Starting Saturday, May 1st, 2021 County Connection will offer free rides on Route 311. Weekday service on Route 11 has been free since 2019. Route 311 will be free through August 1st, 2021. We encourage the community to take advantage of this service to access the COVID-19 vaccine. If you have any questions, please call customer service at 925-676-7500.
Nos da gusta anunciar un nuevo sitio de vacunación contra el COVID-19, en Concord, localizado en La Clínica 1034 Oak Grove Rd.Para facilitar acceso a la vacuna, County Connection ofrecerá viajes gratis los 7 días de la semana en las rutas con servicio a La Clínica. La vacuna estará disponible del mediodía hasta las 7 p.m. los martes (habrá dosis disponible de 4:30 p.m. a 7 p.m. para aquellos sin cita). De miércoles a sábado habrá dosis disponible de 12:30 p.m. a 3 p.m. para aquellos sin cita.
Comenzando el sábado 1ro de mayo del 2021, County Connection no requerirá tarifa en la ruta 311. Servicio de lunes a viernes, en la ruta 11 ha sido gratis desde el 2019. La ruta 311 continuará ofreciendo servicio gratuito hasta el 1ro de agosto del 2021. Recomendamos aprovechar esta oportunidad para obtener la vacuna contra el COVID-19. Si tiene alguna pregunta, por favor de llamar a nuestro servicio al cliente al 925-676-7500.
