Valerie Volk – Page 2 – County Connection

Fall Fare Promotions – 2022

County Connection looks forward to welcoming back more passengers this Fall. Click here for 600-series school route schedules for the 2022/2023 school year. Our buses are operating at full capacity and masks are strongly recommended.

We encourage all of our passengers to learn about our various discounted Clipper programs, including our day pass, youth fare, and Clipper START for low income adults. Learn more about these programs below.

Pass2Class

Take County Connection to school FREE

Skip the traffic and save gas while getting your students to school. With 511 Contra Costa’s Pass2Class program, it’s easy to make the switch. To help students return to school, we’re giving free rides for two months.

Students who are registered in a public or private school (grades 1-12) located in Central or Southwest Contra Costa can receive a County Connection pass that is valid through September (up to 2 per household and while supplies last).

Youth Clipper Discount

Youth (ages 6-18) get 20% off when using a Youth Clipper card

Youth ages 6-18 automatically get 20% off the adult Clipper fare when using a Youth Clipper card on County Connection.

Riders can apply for a Youth Clipper card by submitting an application via mail, email, or fax along with proof-of-age documentation. Once approved, a card will be sent by mail. To obtain a card immediately, call us at (925) 676-7500 to arrange an in-person visit.

Tip: Now you can transfer your existing plastic Youth Clipper card to your phone and pay fares with your mobile wallet! Click here to learn more about paying your fares with a smartphone. Please note that you must apply for and obtain a plastic Youth Clipper card first before transferring it to your phone.

Clipper START Discount

Eligible riders can get discounts on County Connection, BART, & more

Clipper START is a pilot program to provide fare discounts to eligible riders. Participants can receive a 20% discount off County Connection single-ride Clipper fares, plus discounts on BART, Tri Delta Transit, WestCAT, Wheels, and more!

To qualify, you must:

  • Be a resident of the San Francisco Bay Area  
  • Be 19-64 years old  
  • Not have an RTC Clipper Card for people with disabilities   
  • Have a household income of 200% of the federal poverty level or less

2022/2023 School Schedules

Please note that face masks are strongly recommended while on the bus.

Last updated:10/28/2022

Find schedules for our 600 series school routes for the 2022/2023 school year below. Note that schedule times on routes may have been adjusted due to bell time changes or to improve on-time performance.

Lamorinda School Districts

Acalanes Union High School District

Route 606: Orinda BART – Miramonte High  –  Orinda Intermediate  –  Lafayette BART

Route 625: Lafayette BART – Happy Valley Rd – Acalanes High

Lafayette School District

Route 626: Lafayette BART – Stanley Middle School – Saint Mary’s College

Orinda Union School District

Route 606: Orinda BART – Miramonte High  –  Orinda Intermediate  –  Lafayette BART

Mt. Diablo School District

By route:

Route 608: VA Clinic – College Park High – Valley View Middle – DVC – removed from service effective November 13. New service available on Route 28 effective November 13.

Route 611: Concord BART – Oak Grove Rd – Oak Grove Middle

Route 612: Concord BART – Clayton Rd – Pine Hollow Middle

Route 613: Oak Grove Middle – Oak Grove Rd – Detroit Ave – Concord BART

Route 615: Concord High – Olympic High – El Dorado Middle – Concord BART

Route 616: Concord BART – Monument Blvd – Oak Grove Rd – Oak Grove Middle

Route 619: Oak Grove Middle – Pleasant Hill BART

By school:

San Ramon Valley Unified School District

By route:

Route 622: Pine Valley Middle – California High – Crow Canyon Rd Click here for new schedule effective November 13, 2022

Route 623: Alamo Plaza – Monte Vista High – Camino Tassajara – Crow Canyon Rd

Route 635: Windemere Ranch – Gale Ranch Middle – Dougherty Valley High  –  Tassajara Ranch

Route 636: Iron Horse Middle – Bollinger Canyon Rd – California High – Pine Valley Middle – Dublin/Pleasanton BART Click here for new schedule effective November 13, 2022

By school:

Walnut Creek School District

By route:

Route 601: Walnut Creek BART – Rossmoor – Walnut Creek Intermediate

Route 602: Walnut Blvd – Trotter Way – Walnut Creek BART – Walnut Creek Intermediate

Route 605: Creekside Dr – Walnut Creek Intermediate

By school:

County Connection Scavenger Hunt

County Connection Búsqueda de Tesoros

May 24th is National Scavenger Hunt Day.  To celebrate, County Connection invites you to participate in our scavenger hunt.

Rules of entry:

Each contestant must submit no later than May 26th 5:00p.m. their entry(ies).

How to enter:

  • Email entries to volk@cccta.org using #CountyConnectionScavengerHunt2022 in subject line
  • Twitter: @cccta
  • Facebook: @CountyConnectionCA
  • Instagram: @countyconnection
  • Use #CCCTAScavengerHunt2022 in your entry

Prize:

Winner will receive a pre-loaded Clipper Card valued at $25.00.

Winner will be notified around May 31, 2022.  The winner will need to submit name, address, and phone number upon notification to receive Clipper Card in mail.

Winning odds is dependent on number of entries.

Questions:

Call Customer Service 925-676-7500 or email volk@cccta.org using #CountyConnectionScaventerHunt in subject line.

SCAVENGER HUNT:

For every two (2) photos submitted, you receive one (1) entry into the drawing:

  1. Photo of a County Connection bus traveling
  2. Photo of you riding on a County Connection bus
  3. Photo of you with a County Connection bus operator
  4. Photo of a County Connection bus with a bike
  5. Photo of a County Connection bus at a bus stop
  6. Photo of a County Connection bus at a BART station
  7. Photo of a County Connection bus at the San Ramon Transit Center
  8. Photo of a County Connection bus at DVC
  9. Photo of a County Connection bus at Amtrak
  10. Photo of a County Connection bus stop (no bus needed)
  11. Photo of a County Connection bus stop with a shelter
  12. Photo of a County Connection bus stop with a bench
  13. Photo of a County Connection bus stop with a schedule information panel
  14. Photo of a County Connection bus schedule
  15. Photo of you with County Connection staff at a Mobile Lobby & Outreach Event
  16. Photo of your choice of Public Transit

Scavenger Hunt 2022 – English

2022 Summer Youth Pass

2022 Summer Youth Pass

Unlimited Bus Rides
June 1 to August 31, 2022
Ages 6–18
Only $30*

 

Retail Locations

County Connection Mobile Lobby – Click here for locations and times

Tri Delta Transit
801 Wilbur Ave, Antioch
Mon-Thurs: 7:00am – 6:00pm
Fri: 8:00 am – 5:00pm

 

Questions?

Click here for answers to some Frequently Asked Questions.

Have More Questions or Need Help?
Email: store@511contracosta.org
Phone: (925) 322-0365

Program Rules:

Summer Youth Passes are valid on local and express routes operated by County Connection, Tri Delta Transit, and WestCAT. Not valid on Paratransit and Transbay services.

*Actual pass price $60. Advertised $30 price reflects a $30 supplement per pass provided by 511 Contra Costa. Passes receiving the 511 Contra Costa supplement are limited in quantity and available only while supplies last.

The 511 Contra Costa supplement is available to 6-18 year olds who reside, work, or attend school in Contra Costa County only. Proof of eligibility may be required. Limit five (5) passes per household.

Summer Youth Passes are Non-Refundable. No refunds shall be made for purchased passes. Lost or stolen passes shall not be replaced.

County Connection LINK receives award from CalACT

CalACT Board Member Gracie Davis (left) presents County Connection’s Director of ADA & Specialized Services, Rashida Kamara (right), with the Outstanding Paratransit Program Award at the 2022 Spring Conference & EXPO in Newport Beach, CA.

In late April 2022, County Connection was presented with the Outstanding Paratransit Program Award by the California Association for Coordinated Transportation (CalACT) at its spring conference in Newport Beach, CA. CalACT is a statewide transit association representing small, rural, and specialized transportation providers.

The Outstanding Paratransit Program Award recognizes paratransit programs that have demonstrated achievement in efficiency, effectiveness, and customer service. County Connection LINK was recognized as a paratransit program that stood out as such by providing essential and innovative services during the pandemic.

Through its contracted operator Transdev, County Connection LINK serves more than 1,700 ADA-eligible customers with close to 70,000 annual trips within a service area of roughly 200 square miles covering over 480,000 residents. The success of the agency’s LINK paratransit program stems from the staff’s dedication to the paratransit community as well as the Contra Costa County community as a whole. During the pandemic, County Connection LINK has been involved in transporting ADA-eligible riders throughout Contra Costa County through the One Seat Regional Ride Program, delivering meals to disadvantaged elderly residents in partnership with Meals on Wheels, and transporting COVID-19 positive residents to medical services. These operational and financial partnerships reflect the goals and policies set forth by the agency’s leadership and ensure that LINK paratransit customers are served safely, reliably, and efficiently.

Notice of Proposed DBE Goal

NOTICE OF PROPOSED THREE-YEAR OVERALL DBE GOAL

The Central Contra Costa Transit Authority (CCCTA) announces a 5.9% proposed overall goal for
participation by Disadvantaged Business Enterprises (DBEs) in CCCTA contracting opportunities
that are budgeted to receive financial assistance from the U.S. Department of Transportation
(DOT), Federal Transit Administration (FTA) during federal fiscal years (FFYs) 2023 through
2025.

Information on the development of the proposed goal and rationale is available for inspection
at the CCCTA office, 2477 Arnold Industrial Way, Concord, CA 94520 for thirty (30) days
following the date of this notice. Any person may also submit comments regarding the
proposed goal to the DBE Officer for thirty (30) days from the date of this notice.
Please contact Kristina Martinez, DBE Officer at (925) 680-2031 or kmartinez@cccta.org to
schedule an appointment for inspection of the proposed goal or to request inspection of the
proposed goal electronically.

Bill Churchill, General Manager
May 5, 2022

Service Changes Effective February 20, 2022

Spring service changes will take effect starting Sunday, February 20, 2022, and will include changes to Routes 10, 16, 17, 92X, 98X, 601, 603, 611, 612, and 616.

RouteChangeNew Schedule
10Added PM tripDownload PDF
16Added PM tripDownload PDF
17Revised ScheduleDownload PDF
92XRemoved AM TripDownload PDF
98XRevised ScheduleDownload PDF
601Removed Crest LoopDownload PDF
603Removed From Service – alternate service available on Route 6Download PDF
611Added AM Trip to Concord BARTDownload PDF
612Added AM Trip to Concord BARTDownload PDF
616Added AM Trip to Concord BARTDownload PDF

County Connection General Manager Steps Down

New Leadership Already in Place as Ramacier Departs

County Connection General Manager Rick Ramacier, who announced his intent to step down in August, will end his tenure at the public transit agency on December 31. Ramacier joined County Connection in 1992 as the Accessible Services Manager and has served as General Manager since 1998, where he leads the agency of over 240 employees with an annual budget of $45.3 million dollars.

Throughout his years of service, Ramacier has led County Connection to make major improvements in the quality of its public transit services, including the conversion to a hybrid electric fleet, becoming one of the first California transit operators to introduce inductive in-route wireless charging of battery electric buses; the introduction of an innovative all electric bus service; the coordination of regional paratransit services in Contra Costa County; and playing a leadership role in developing the successful Measure J expenditure plan, approved by the voters, which increased transit services throughout Contra Costa.

“Rick has this ability to see change before others do, and to move things and people forward,” said David E. Hudson, City of San Ramon Mayor and County Connection Vice Chair of the Board of Directors. “As a result, we are in a great position to get ahead in terms of technology and the future of public transit. Rick’s real legacy is that for us, come January, it will be business as usual, because Rick has laid the foundation with a base that we can take from here and continue to build and improve County Connection services.”

In addition to the long-term safety record and financial stability of the agency, Ramacier is particularly proud of the strong, diverse, and highly respected management team he has built over the years.

“As an organization, County Connection is heading in the right direction,” said Ramacier. “If there was anything to celebrate during the COVID ordeal, it was how our professional, diverse, and inclusive culture made it possible to pivot in innovative and crucial ways during the pandemic.”

In response to the COVID-19 pandemic, the agency dramatically re-purposed its ADA paratransit service from one service ADA eligible passengers to ones that served multiple Contra Costa County health needs such as: Meals on Wheels meal deliveries; school lunches to low income students sheltering at home doing school online; transporting low income, senior, and homeless people infected with COVID-19; and delivering food and supplies from the Contra Costa Food Bank to needy families who could not leave their homes during the pandemic.

A prominent public transit leader for the Bay Area, the State of California and the Nation, Ramacier is also stepping down in December as Chair of the Metropolitan Transportation Commission’s Bay Area Partnership Board, as Chair of the Clipper Executive Board, as Association Board Member and Chair of the State Legislative Committee of the California Transit Association, and as Chair of the State Legislative Committee of the California Association For Coordinated Transportation (CalACT). Ramacier is also Past Chair of the Accessibility Committee of the American Public Transportation Association, Past Chair of the Board of Directors of CalACT among other leadership roles.

“As a long-time member and two-term Chair of the California Transit Association’s State Legislative Committee, Rick was directly involved in the largest state policy matters impacting public transit for two decades,” said Michael Pimentel, Executive Director of the California Transit Association. “Spanning Senate Bill 1 implementation, Transportation Development Act reform, the California Air Resources Board’s Innovative Clean Transit regulation, and our industry’s response to the COVID-19 pandemic, Rick’s leadership and aptitude for consensus building ensured that the Association was always prepared to represent the interests of communities across our state and to deliver results that substantially improved public transportation for all Californians.”

During the pandemic, in which public transit saw steep declines in ridership, Ramacier was a key member of the Metropolitan Transportation Commission (MTC) Blue Ribbon Transit Recovery Task Force working with transit operators, labor, and elected officials, which resulted in the Task Force adopting vital rider and worker COVID safety protocols, as well as crafting a future pathway for transit recovery in the Bay Area.

“Rick is one of those silent leaders with the ability to bring very diverse interests together and build a consensus that is focused on the user of the system,” said MTC Commissioner and Solano County Supervisor Jim Spering, Chair of the Blue Ribbon Transit Recovery Task Force. “His leadership and ability to bring the small and large operators together to develop a seamless system that encourages the use of public transit has been a major contribution to the Bay Area Region.”

Ramacier leaves County Connection in a solid financial position with stable labor relations, and its bus and paratransit services poised to regain ridership and ready to take on the next generation of growth and mobility options. He leaves the leadership of County Connection in the capable hands of those he has mentored and guided through the years to assume management positions within the agency with current Assistant General Manager Bill Churchill taking the reins as General Manager on January 1.

“None of our successes would have been possible over the years without all the great women and men who work at County Connection, from the newest transit operator up through the current Assistant General Manager. Through these fine folks I have received the opinions and the stories necessary to make good decisions. They never failed to make me look good. I will be forever grateful for each and everyone of them.”

For more on Ramacier’s departing thoughts, see his December blog: A Fond Farewell, Final Message as General Manager. https://countyconnection.com/a-fond-farewell/