County Connection Transfer Policy
Transfer Rules and Regulations
A County Connection transfer entitles a passenger to transfer to any County Connection bus route for a period of up to two hours on the day of issue Monday through Friday. A transfer issued on Saturday and Sunday will be honored for a period of up to three hours.
Bus to Bus Transfer
A passenger is entitled to use this bus transfer twice* on the bus with the payment of a cash fare or use of a punch card. The passenger requests a transfer at the time of boarding the first bus. The second time the transfer is used, it must be given to the bus operator when boarding. Both the first and second transfer between buses must be accomplished within the time limits outlined above.
*The Clipper system recognizes transfers. Clipper Cards must be tagged every time you board. There is a maximum of $3.75 charged to Clipper Cards daily which provides unlimited rides.
Ex: Adult uses Clipper Card to board bus #1 and is charged $2.00. The same adult transfers to another bus and uses Clipper Card to board bus #2 and it is charged $1.75. This is the maximum $3.75/day for the Day Pass Accumulator and it is now available on all buses with no additional fees charged. Clipper Cards still need to be tagged to show the drivers the passenger have paid the fare.
BART Train to County Connection Bus Transfer
A BART train transfer plus an additional charge will entitle the passenger to use a County Connection bus transfer once. Passengers transferring from a BART train to a County Connection must get a transfer from the transfer machines located near the BART exit faregates.
County Connection also accepts transfers as full fare payment at designated bus stops which are served by neighboring transit systems, and include Tri Delta Transit, Wheels, WestCAT, and Capital Corridor trains in Martinez.
Transfers are not transferable and are void if improperly used. A transfer will not be accepted if rolled, mutilated, or torn.
Using Clipper Cards and Transfers and Day Pass Accumulator
Clipper Cards are designed to recognize transfers between buses and BART to bus. No paper transfers are needed.
When using Clipper Card on BART and getting on County Connection bus, the fare is reduced to $1.00 (50¢ for Senior/RTC discount card) and is automatically deducted from your Clipper Card cash value.
Transferring from bus to bus, Clipper Cards recognize payments already applied the same day. Once the transfer time is up, payments resume on additional bus rides up to a maximum of $3.75 per day ($1.75 for Senior/RTC discount card) using the Day Pass Accumulator. Day Pass Accumulator is accepted on County Connection, TriDelta Transit, Wheels, and WestCAT.