Reasonable Modifications

County Connection is committed to providing safe, reliable and accessible transportation services for people in Contra Costa County. To ensure equality and fairness, County Connection is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities.

Please note, a request for a reasonable modification will not be considered if it would:

  • Fundamentally alter County Connection’s services or programs
  • Create a direct threat to the health or safety of others
  • Not be necessary to use County Connections services
  • Cause an undue financial and administrative burden

You may make a request online or via phone, email or mail. Please contact Rashida Kamara, Manager of Accessible Services at:

County Connection
2477 Arnold Industrial Drive
Concord CA 94520

Phone: (925) 680-2098
Email: kamara@cccta.org

Download Reasonable Modification request form

Word version of Reasonable Modifications policy