County Connection’s administrative offices, including the LINK Paratransit office, will be closed to the public starting Wednesday, March 18, 2020 until further notice.
County Connection will continue to operate regular service aside from 600-series routes. Due to school closures, the 600-series routes are currently not in service. Service on those routes is expected to resume once schools are back in session.
Customer Service call center will also remain staffed during regular hours (Monday – Friday, 6:30 AM to 6:30 PM) and can be reached by phone at (925) 676-7500 or email at firstname.lastname@example.org.
For lost and found inquiries, please call (925) 676-7500.
Additional Info for LINK Passengers
If you need to purchase LINK tickets or pay for ADVANCE PAYMENT, please mail your check to County Connection LINK at:
County Connection LINK
2477 Arnold Industrial Way
Concord, CA 94520
Do not come to the office, it will be closed to the public.
If your LINK Advance payment account is depleted of funds because of the delay in submitting your payment, LINK will continue to provide trips but will send you an invoice at the end of the month with 15 days to remit payment. Our main concern is the safety of our riders, staff and drivers.