Novemer 9, 2015
Agency responds to customer requests for more convenience aboard County Connection buses
CONCORD, Calif. – County Connection buses just became even easier to ride this month, as Clipper cards are now accepted throughout the County Connection service area. A third of County Connection riders already have Clipper to use on other Bay Area systems and now single-ride fares and rolling 31-day Value Passes are available for County Connection Clipper customers. As of Sunday, Nov. 1, County Connection, along with Tri Delta Transit, WestCAT and Wheels, is accepting the all-in-one transit fare payment card making local and daily commute riding more convenient, and more secure than using cash. For single-ride fares, Clipper cards can also save riders more money because riders can earn a single Day Pass for unlimited rides on most County Connection, Tri Delta Transit, WestCAT and Wheels routes once $3.75 in cash value fares in a single day ($1.75 for seniors and RTC customers) is met on one or combined between the four systems. Rides are free of charge for the rest of that day.
“The County Connection Board of Directors are please to announce the implementation of our new Clipper program,” said County Connection Board Chair and Town of Danville Mayor and Council Member Robert Storer. “The Board has discussed this program for a number of years. This program will allow our ridership a more convenient way to pay and actually save money to ride our transit system.”
Clipper on County Connection means riders can stop carrying multiple forms of payment (exact change, tickets, or passes, including passes from other transit agencies). Clipper card users can load cash (for local single-ride fares) and 31-Day East Bay Value Passes (Local and Express) valid for a rolling 31-days, rather than a set calendar month, like County Connection Regular Monthly East Bay Passes. The 31-day period begins only when the Clipper card is first tagged. East Bay Value Passes are accepted on County Connection, Tri Delta Transit, Wheels, and WestCAT (except LYNX) buses. Another convenience is the ability to set up automatic add value when a card balance is low, if the Autoload feature is used. Clipper is also more secure, because registered cards can be replaced for a small fee, if the card is lost, damaged, or stolen. County Connection riders –adult, youth, senior, and RTC –can now simply tag their Clipper cards and board more quickly.
Another program that riders have been asking for and will receive later this month is the availability of free Wi-Fi aboard County Connection buses. The free wireless Internet service will make riding more productive for many customers who choose to check email and get work done, or more entertaining for those who just wish to remain connected while riding.
“We are proud to be implementing Wi-Fi on all 121 buses beginning in November,” adds Storer. “It is our intention to encourage younger riders to use our bus system and for all generations to appreciate our service. We will continue to work diligently toward making County Connection a good experience for our patrons.”
More information about Clipper can be found at the official Clipper website clippercard.com and by visiting countyconnection.com/fares/clipper-card/. Clipper is accepted on AC Transit, BART, Caltrain, County Connection, FAST, Golden Gate Transit and Ferry, Marin Transit, Muni, SamTrans, SF Bay Ferry, SolTrans, Tri Delta Transit, Vacaville City Coach, VINE, VTA, WestCAT, and Wheels.
About County Connection
County Connection operates a fleet of 112 clean diesel and 9 hybrid diesel buses in fixed-route service and 63 gas-powered vans in door-to-door service. For assistance or for more information on bus routes, please visit countyconnection.com or call Customer Service at (925) 676-7500.