COVID-19 Information Center

County Connection has been closely monitoring the changes surrounding the Coronavirus, or COVID-19. The health and safety of County Connection employees, passengers, and the communities we serve remains a top priority and the Authority is committed to providing a safe a healthy environment for all.

On March 16, 2020, a Stay at Home Order was issued in Contra Costa County, along with six (6) other Bay Area counties. County Connection, alongside other public transit providers across the nation, remained an essential service through this time. As such, County Connection has implemented processes, procedures, and mitigation efforts to prevent the spread of COVID-19. These steps were taken following guidance from agencies such the Contra Costa County Department of Health Services (CCHS) and the Center for Disease Control (CDC).

Regional Collaboration

From a regional perspective, transportation agencies across the Bay Area have also recognized the challenges of the COVID-19 pandemic. As a result, County Connection began working in partnership with other transportation agencies to develop policies, procedures, and other mitigation efforts that included enhanced communication efforts, vehicle modifications, improved sanitation efforts, and modified work schedules. Each of these efforts were done to promote the safety and well-being of employees, passengers, and the communities we serve.

The collaboration of the Bay Area’s twenty-seven (27) operators has led to the development of the Riding Together: Bay Area Healthy Transit Plan. This plan provides a unified and comprehensive framework of health and safety commitments, mitigation standards, communication efforts, and responsibilities for transit providers, employees, and passengers across all systems. The Healthy Transit Plan uses guidance from the American Public Transportation Association (APTA), U.S. Centers for Disease Control and Prevention (CDC), California Department of Public Health (CDPH), Department of Homeland Security (DHS), and the World Health Organization (WHO). This plan was also developed in partnership with regional leaders, transit employees, paratransit providers, rider advocates, and public health experts to ensure a safe transportation network in the Bay Area.

A key component of the Healthy Transit Plan is the assessment of plan effectiveness through monitoring and data collection. A metrics dashboard is currently in development by all transportation agencies, which will report the progress of each individual transit operator on the common commitments. Dashboard data will be updated monthly and be publicly accessible. The plan is designed to provide a flexible approach that responds appropriately as new information is gained and as changes surrounding COVID-19 occur.

The Riding Together: Bay Area Healthy Transit Plan and metrics dashboard (coming soon) can be found at