For 15 years Juan has been providing top-notch service with a smile. He considers it his personal responsibility to make sure every passenger has a good experience on our bus. Juan has found that even the grumpiest of passengers, when greeted with a smile and with respect, leaves the bus with a “thank-you”.
Juan lives nearby, and loves his “non-commute”. In fact that’s probably why he has such a cheerful approach when dealing with his passengers. “I can’t get away with having a bad day or being grumpy with my passengers – I see them all time when I’m out shopping and running errands.” If happiness is contagious Juan is making sure it spreads far and wide.