In this day of automation, we’re used to having instant information available at our fingertips. And here at County Connection, we do. Our user friendly website, Bus Tracker bus tracking system, and our free downloadable mobile app mean you can get the information you need, when you need it.
Sometimes, however, you might need a little more personal assistance. That’s where County Connection’s Customer Service Representatives step in. Our information center is staffed with live telephone operators. No phone menus to navigate, no numbers to push. At County Connection you’ll find real live people on the other end of the line. We answer 84% of our calls within :30, so time on hold is minimal.
We’re here to help you. Our information center is open Monday-Friday from 6:30 AM to 6:30 PM, and on Saturdays from 8:00 AM to 4:30 PM.
Automation is great, but nothing beats quality customer service. Give us a call at 676-7500.