Public Hearing: Clipper Fare Changes – County Connection

Public Hearing: Clipper Fare Changes

Notice of Public Hearing – Thursday, September 28, 2023, 9:00 am

County Connection is seeking public comment on a fare change proposal, which includes an increased discount for Clipper START and Youth Clipper from 20% to 50%, as well as the elimination of Express route surcharges on Clipper.

Clipper START & Youth Clipper Discounts

The Clipper START and Youth Clipper fare discounts on County Connection began as a pilot in January 2021. The Clipper START program provides a 20% discount off the Clipper single-ride fare for eligible low-income adults. Because the Clipper START program is limited to adults over the age of 18, County Connection implemented a similar 20% discount for riders using a Youth Clipper card. In order to increase participation, incentivize ridership, and create more consistency throughout the region, County Connection is proposing to increase the discount to 50% for both Clipper START and Youth Clipper.

Express Route Fares

Currently, riders using Clipper are charged an extra $0.25 on Express routes, and a 31-day pass that is valid on Express routes costs an extra $10. In an effort to simplify its fare structure, County Connection is proposing to eliminate these surcharges so that the fare for Express routes is the same as for Local routes and there is a single 31-day pass that is valid on all routes. 

Summary of Proposed Changes

The table below shows a combined summary of the proposed fare changes.

Clipper Card TypeFare ProductCurrentProposed
LocalExpressAll Routes
AdultSingle Ride$2.00$2.25$2.00
Clipper START & Youth (6-18)Single Ride$1.60$1.80$1.00
BART-to-Bus Transfer$0.80$0.50
All31-day Pass$60.00$70.00$60.00

No changes are being proposed for cash fares, Senior Clipper, RTC, or LINK paratransit fares.

How to Comment

Comments can be submitted in writing via mail, email, or online, or at the scheduled public hearing. Written comments must be received by September 20, 2023.

  • Add a comment on this post (see bottom of page)
  • Mail your comment in writing to:
    Director of Planning & Marketing
    2477 Arnold Industrial Way
    Concord, CA 94520
  • Email
  • Speak at the public hearing on Thursday, September 28, 2023 at 9:00 am (in person or via teleconference):

NOTE: It is anticipated that the Board of Directors will take action on the proposed changes at their regular meeting scheduled for September 28, 2023, following the public hearing. If approved, the proposed fare changes would take effect on January 1, 2024. The Clipper START and Youth fare discounts would remain a pilot program through June 30, 2025. However, the proposed Express route fare changes would be permanent.

4 thoughts on “Public Hearing: Clipper Fare Changes

  • I want a $2.00 fare but what about a no-charge on the transfer to another bus on the route.

    • Hi Reginald,

      Thank you for your comment. We currently provide free bus transfers when using Clipper, and that would continue to be the case under this proposal.

  • Thank you busdrivers for tolerating long bus rides as well as occasional mishaps.! It’s nice of you to extend courtesy care to waive bus ride fares ( ” free ride” ,) on the buses for the working class and the other patrons.! Thank you for as well as trying to swing some more discounts on the bus tarrifs. Great Work! Sincerely, June P. Tsujimoto 7September. 2023:^πŸ˜„πŸŒ·

  • My son has been using youth clipper since he was a 6th grader currently now a sophomore in high school . I believe fares should be lowered for youth & latest to make even more affordable. My child was denied a ride because his youth clipper card did not have enough money . No fault of a child when it’s parent responsibility. My child would have had enough if fare was cheaper , and had better universal policy about leaving students . I currently hold a clipper start card just learned it was avail . It’s been very useful for me to get to DVC which provide me fare to get to school . By lowering the fare it help students ride longer and maximize their benefits.

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