Category: News & Announcements

1/13/16

Superbowl 50 is coming to town. And with it, a host of activities in San Francisco and Santa Clara the week before the big game. Regional transportation providers anticipate heavier than normal transit use, particularly during the mid-day hours. Hotels in central Contra are completely booked for this time period, and County Connection will prepare for higher than usual patronage by visitors using the buses to get to and from the BART stations.

Route 9, which operates between the Walnut Creek and Pleasant Hill BART stations, will run a regular weekday service on Saturday February 6, 2016 to provide transit service to hotel guests along the corridor that has little transit service on the weekends. The Route 9 service span is approximately 6 AM to 10 PM.

The San Francisco Municipal Transportation Agency, which operates Muni, will be working around the clock to minimize delays to the transportation network with a focus on keeping San Francisco transit moving. Event setup and assembly impact transportation between Jan. 23- Feb. 12. Transit, bike and walking are the recommended ways to get around San Francisco and to/from both Super Bowl events. For more detail and how to sign up for the latest transportation information, visit the SFMTA SB50 website at www.sfmta.com/SB50.

For scheduled pre-game activities, transit, and parking options in Santa Clara, please visit http://www.vta.org/getting-around/event-service/vta-to-super-bowl-50

Visitors planning on using public transit to get around during this week should obtain a Clipper Card. Clipper is the regional transit fare card that is accepted on most Bay Area transit agencies. The most convenient place for most to obtain a Clipper Card and to load cash on to the card will be Walgreens Pharmacies.  For retail locations, please visit https://www.clippercard.com/ClipperWeb/map.do

2/11/16

County Connection buses will run the regular week day schedule on President’s Day, Monday, February 15th.

 

1/5/16

New buses are arriving on site daily and will hit the roads within the next few weeks. The 500 series of buses, which include the fleet used to provide the Bishop Ranch commuter service, is being replaced with new 40-ft. low floor vehicles. Immediately following is the 200 fleet of buses. In all 33 buses are being replaced. By the time most vehicles are replaced they’ve travelled over 400,000 miles in tough stop-and-go commuter traffic.

 

12/22/15

County Connection will run regular weekday bus service on Christmas Eve. There will be no bus service on Christmas Day. For a complete list of recognized holidays please visit https://countyconnection.com/about/recognized-holidays/

12/18/15

County Connection riders reduced CO2 emissions by 30,206 pounds EACH WEEKDAY in the month of November. Were you one of them?

Using County Connection’s average trip length (one way) of 5 miles, each person who leaves their car at home and uses the bus will reduce CO2 emissions by 4.6 pounds. Riding just one day a week will make a difference.

Nov. 30, 2015

Don’t get caught off guard. See the BART announcement here.

11/24/15

Beginning November 27, 2015, County Connection’s Route 4 Free Ride Trolley will run later evening service Monday-Saturday throughout the holiday season.  The Free Ride Trolley runs between the Walnut Creek BART station and Broadway Plaza through the traditional pedestrian retail district. As the name implies – it’s a free service to all riders.

There will be no extended service hours on Sundays, Christmas Eve or New Year’s Eve, and there will be no service on Christmas Day or New Year’s Day. See the extended service schedule below.

Rt. 4 Extended Hours-2015

 

11/23/15

In observation of the Thanksgiving holiday, County Connection will not operate bus service on Thursday, 11/26/15. Regular service will resume on Friday, 11/27/15. For a complete list of holidays observed by County Connection, please visit https://countyconnection.com/about/recognized-holidays/

Novemer 9, 2015

Agency responds to customer requests for more convenience aboard County Connection buses

CONCORD, Calif. – County Connection buses just became even easier to ride this month, as Clipper cards are now accepted throughout the County Connection service area. A third of County Connection riders already have Clipper to use on other Bay Area systems and now single-ride fares and rolling 31-day Value Passes are available for County Connection Clipper customers. As of Sunday, Nov. 1, County Connection, along with Tri Delta Transit, WestCAT and Wheels, is accepting the all-in-one transit fare payment card making local and daily commute riding more convenient, and more secure than using cash.  For single-ride fares, Clipper cards can also save riders more money because riders can earn a single Day Pass for unlimited rides on most County Connection, Tri Delta Transit, WestCAT and Wheels routes once $3.75 in cash value fares in a single day ($1.75 for seniors and RTC customers) is met on one or combined between the four systems. Rides are free of charge for the rest of that day.

“The County Connection Board of Directors are please to announce the implementation of our new Clipper program,” said County Connection Board Chair and Town of Danville Mayor and Council Member Robert Storer.  “The Board has discussed this program for a number of years.  This program will allow our ridership a more convenient way to pay and actually save money to ride our transit system.”

Clipper on County Connection means riders can stop carrying multiple forms of payment (exact change, tickets, or passes, including passes from other transit agencies). Clipper card users can load cash (for local single-ride fares) and 31-Day East Bay Value Passes (Local and Express) valid for a rolling 31-days, rather than a set calendar month, like County Connection Regular Monthly East Bay Passes. The 31-day period begins only when the Clipper card is first tagged. East Bay Value Passes are accepted on County Connection, Tri Delta Transit, Wheels, and WestCAT (except LYNX) buses. Another convenience is the ability to set up automatic add value when a card balance is low, if the Autoload feature is used. Clipper is also more secure, because registered cards can be replaced for a small fee, if the card is lost, damaged, or stolen.  County Connection riders –adult, youth, senior, and RTC –can now simply tag their Clipper cards and board more quickly.

Another program that riders have been asking for and will receive later this month is the availability of free Wi-Fi aboard County Connection buses. The free wireless Internet service will make riding more productive for many customers who choose to check email and get work done, or more entertaining for those who just wish to remain connected while riding.

“We are proud to be implementing Wi-Fi on all 121 buses beginning in November,” adds Storer. “It is our intention to encourage younger riders to use our bus system and for all generations to appreciate our service.  We will continue to work diligently toward making County Connection a good experience for our patrons.”

More information about Clipper can be found at the official Clipper website clippercard.com and by visiting cccta.wpengine.com/fares/clipper-card/. Clipper is accepted on AC Transit, BART, Caltrain, County Connection, FAST, Golden Gate Transit and Ferry, Marin Transit, Muni, SamTrans, SF Bay Ferry, SolTrans, Tri Delta Transit, Vacaville City Coach, VINE, VTA, WestCAT, and Wheels.

About County Connection

County Connection operates a fleet of 112 clean diesel and 9 hybrid diesel buses in fixed-route service and 63 gas-powered vans in door-to-door service. For assistance or for more information on bus routes, please visit cccta.wpengine.com or call Customer Service at (925) 676-7500.