County Connection is planning a major service and fare change for March 10, 2019.
Summary of Route Changes
System Map (effective 3/10/2019)
Schedules to be posted once they are available.Summary of Fare Changes
Cash fares will be increased to $2.50 for all routes, and paper passes and transfers will be eliminated. Transfers and monthly passes will only be available on Clipper. Clipper fares will remain the same.
| Fare Type | Current | Mar 10 | Additional Details | |
|---|---|---|---|---|
| Cash | Clipper | |||
| Single ride | ||||
| Adult/Youth Local | $2.00 | $2.50 | $2.00 | Cash fare to increase by $0.50 on local routes. Clipper fare will remain at $2.00. |
| Adult/Youth Express | $2.25 | $2.50 | $2.25 | Cash fare to increase by $0.25 on express routes (90 series). Clipper fare will remain at $2.25. |
| Children under 6 | Free | Free | When accompanied by an adult | |
| Senior/Disabled | $1.00 | $1.25 | $1.00 | Cash fare to increase by $0.25 on all regular and express routes. Clipper fare will remain at $1.00. |
| Senior/Disabled, 10am – 2pm | Free | $1.25 | $1.00 | Midday free program to be eliminated. |
| Bus-to-Bus transfer | Free | – | Free | Paper transfers to be eliminated. One free two-hour transfer automatically given on Clipper. |
| Adult/Youth BART transfer | $1.00 | – | $1.00 | Paper BART transfer ticket to be eliminated. Transfer credit automatically given on Clipper. |
| Senior/Disabled BART transfer | $0.50 | – | $0.50 | Paper BART transfer ticket to be eliminated. Transfer credit automatically given on Clipper. |
| LINK Paratransit | $4.00 | $5.00 | – | One-way fare for all LINK paratransit trips |
| Passes | ||||
| Adult East Bay Day Pass | $3.75 (Clipper only) | – | $3.75 | No change. Daily fares are automatically capped on Clipper. (Click here to learn more) |
| Senior/Disabled East Bay Day Pass | $1.75 (Clipper only) | – | $1.75 | No change. Daily fares are automatically capped on Clipper. (Click here to learn more) |
| Regular Monthly East Bay Pass | $60.00 | – | $60.00 | Paper monthly pass to be eliminated. 31-day pass for local routes will continue to be available on Clipper. |
| Express Monthly East Bay Pass | $70.00 | – | $70.00 | Paper monthly pass to be eliminated. 31-day pass for express routes will continue to be available on Clipper. |
| Adult/Youth 12-Ride Pass | $20.00 | – | – | Pass to be eliminated. |
| Adult/Youth 12-Ride Express Pass | $23.00 | – | – | Pass to be eliminated. |
| Senior/Disabled 20-Ride Pass | $15.00 | – | – | Pass to be eliminated. |
| Commuter Card | $40.00 | – | – | Pass to be eliminated. |
Phase out of paper passes:
- February 2019 will be the last month that paper monthly passes will be available.
- Paper punch passes, including 12-Ride Passes, 20-Ride Passes, and Commuter Cards, will no longer be sold starting March 1, 2019.
- Starting March 1, 2020, paper punch passes will no longer be accepted onboard vehicles.
Outreach Events
Staff will be present at various outreach events to provide information on the service changes, help with trip planning, and answer questions.
We’ll also be giving away limited-edition County Connection Clipper Cards at our outreach events, so be sure to get yours before they’re gone!
| Date | Time | Location |
|---|---|---|
| Tue, Jan 15, 2019 | 7:30AM – 9:30AM | Concord BART |
| Thu, Jan 17, 2019 | 2:00PM – 4:00PM | North Concord BART |
| Tue, Jan 22, 2019 | 7:30AM – 9:30AM | Pleasant Hill BART |
| Thu, Jan 24, 2019 | 2:00PM – 4:00PM | Walnut Creek BART |
| Mon, Jan 28, 2019 | 2:00PM – 4:00PM | Martinez Amtrak |
| Tue, Jan 29, 2019 | 7:30AM – 9:30AM | Lafayette BART |
| Wed, Jan 30, 2019 | 10:00AM – 12:00PM | Martinez Amtrak |
| Thu, Jan 31, 2019 | 2:00PM – 4:00PM | Orinda BART |
| Tue, Feb 5, 2019 | 7:30AM – 9:30AM | Dublin/Pleasanton BART |
| Thu, Feb 7, 2019 | 7:00AM – 8:30AM | North Concord BART |
| Fri, Feb 8, 2019 | 9:00AM – 12:00PM | Martinez Senior Center |
| Tue, Feb 12, 2019 | 7:30AM – 9:30AM | Concord BART |
| Wed, Feb 13, 2019 | 10:00AM – 12:00PM | DVC |
| Tue, Feb 19, 2019 | 7:30AM – 9:30AM | Walnut Creek BART |
| Tue, Feb 19, 2019 | 1:00PM – 3:30PM | DVC |
| Thu, Feb 21, 2019 | 12:00PM – 2:00PM | Martinez Amtrak |
| Tue, Feb 26, 2019 | 7:30AM – 9:30AM | San Ramon Transit Center |
| Wed, Feb 27, 2019 | 7:30AM – 9:30AM | Pleasant Hill BART |
| Thu, Feb 28, 2019 | 1:00PM – 3:30PM | DVC |
| Fri, Mar 1, 2019 | 9:00AM – 1:00PM | Concord Senior Center |
| Thu, Mar 7, 2019 | 2:00PM – 4:00PM | Concord BART |
Subject to change. Check back for updates as additional events are added.
Can’t make it to an outreach event?
Call or email us for questions and to get more information:
Mon-Fri 6:30AM – 6:30PM
925-676-7500
help@countyconnection.com
Service Plan & Fare Proposal Development
In summer of 2017, staff started the process to restructure service throughout Central County in an effort to increase productivity and to modernize the agency’s fare structure. The data-driven process started with a Comprehensive Operations Analysis (COA), a passenger survey, and staff’s interactions with passengers on routes with proposed changes.
FY 2017 Comprehensive Operations Analysis
Staff conducted six public hearings throughout County Connection’s service area in June and July 2018. In response to public comments received, staff adjusted the service proposal in an effort to minimize negative impacts. The final service proposal was approved by the Board in December 2018, and the fare proposal was approved in January 2019.
Final Service Restructure Proposal and Title VI Analysis
Final Fare Structure Proposal and Title VI Fare Equity Analysis