South Service Area – Service Restructure Proposal

South Restructure Concepts

Danville, Dublin, San Ramon

South Service Proposed Map

  • Eliminate Route 36, but retain coverage on its productive northern alignment with an extended Route 35. Review alternate transit options for San Ramon
  • Extend Route 35 to Crow Canyon Rd., roughly double frequency of service
  • Eliminate Route 97X and increase peak Route 35 frequency. Route 35 has similar travel times to the current Route 97X from East Dublin BART and Bishop Ranch. Route 97X has also has low ridership. This proposal requires additional discussion with Bishop Ranch
  • Remove Alcosta Blvd. from Route 92X to speed up run times

12 thoughts on “South Service Area – Service Restructure Proposal

  1. If Route 36 is abandoned what is the plan for the high school kids at California high school who depend on the bus to get to school and get back home after school that live in the Crow Canyon – Bollinger Canyon Road – Norris Canyon area?

    1. Thank you for your inquiry. It looks like the two stops closest to California HS are at Montevideo Dr. and Tareyton Ave. Based on the data we’ve collected, both of these stops average about 1 boarding per day. The goal of the proposed service restructure is to increase productivity, system-wide. We are currently in the midst of gathering feedback and will evaluate all comments to try and minimize large scale negative impacts.

      If you have any additional feedback, feel free to contact us.

      Sincerely,
      Customer Service
      (925) 676-7500
      http://www.countyconnection.com

      1. After school, there is a special time where the bus will stop in front of the school to pick up the kids. I think you will find that there are more boardings by the high school students then. Would there be a plan to provide this service if Route 36 is canceled?

        1. It sounds like you are referring to Route 636, which offers one afternoon trip and does serve California HS. There are no changes proposed to that route.

  2. I had similar misgivings initially about eliminating route 36 which I currently use to get from my home near the Talavera stop along Bollinger Canyon to BART at Dublin Pleasanton. Rerouting the route 35 to drive that section of the old 36 route solved that for me and is actually going to give me a much more frequent service. I’m all for that! I feel sorry for the seniors along San Ramon Valley Blvd (like the 20709 San Ramon Valley stop) and the Fircrest neighborhood as well as Village Parkway. They lose all service as Wheels gave up on that area too. I know you plan to look into alternative service such as a discount pay-per-ride like they are testing in Dublin but that is still pretty expensive as they don’t accept passes or Clipper cards nor are they free during the midday. And, of course, we still have no County Connection service of any kind to Dublin Pleasanton BART on weekends. I have to drive and park. Still a bummer! Taking a very limited offering 321 all the way to Walnut Creek then 3 long train segments to get to the Tri Valley just doesn’t do it for me and, I imagine, many others. 3 hours to get to the BART station closest to San Ramon doesn’t make sense. But I digress.. Anyway, it appears the new route of the 35 will add 15 minutes to the length of the run which no longer makes a trip from Bishop Ranch to BART as fast as the discontinued 97X (which was the partial rationale for eliminating that express route). I wonder if terminating 35 at the new City Center stop rather than the Transit Center would make sense. The trip could then go the old 36 route (in a reverse loop), hit the Transit Center AFTER having already made the Crow Canyon pickups and then make a traditionally fast route (now even a little faster) to BART going straight down Camino Ramon to Bollinger Canyon. That would still make it an attractive replacement to the Bishop Ranch employees for the old 97X. The northbound trip would go to Transit Center then the reverse direction of old 36 to Crow Canyon ending again at the City Center stop. This assumes City Center will be a turnout stop where a bus can park out of traffic, of course. By the way, this could be where 321 parks on weekends, too. Incidentally, it would be great to have the new 35 start its last trip from BART at night in the 8:00 hour or maybe even later like the 36 does now. Right now 35 stops running after 7:45. It would help to adjust the BART departure times later about 5 minutes or so while you are at it. BART schedule adjustments mean that current buses are leaving just as trains arrive and many passengers are running and flagging the County Connection buses down as they are pulling out. Wheels already adjusted their times so this doesn’t happen so much.

  3. Well, I use the 35 to go from the Bollinger area to and from BART each day to get to work in Livermore, and occasionally to get to the airport. It’s quite convenient, and increased service would be nice. (But how about something on the weekends?). That said, I occasionally use the 35 to go north in the system, either to the City Center area or transit center (TC) for connections to Danville/WC. The new loop to the west side will make travel to the transit center (and points northward in the system) a much longer proposition. Can’t you go to the TC as before and continue on to the west side in a kind of “figure eight” loop pattern so that more timely connections at the TC can be retained for both the west and east sides of San Ramon? You don’t seem to be doing your namesake any favors here.

    1. We understand the need for weekend service but, given our current budgetary constraints, we are not in a position to add weekend service. However, we continue to look at alternatives in our service restructure to see how we can shift resources to improve productivity. As far as the proposed route 35 alignment, we plan to stop at City Center before continuing on Bollinger Canyon towards Crow Canyon. This stop is in close proximity to most other stops in Bishop Ranch, including the TC.

      1. Well, it’s a 15 minute walk from the new City Center to the TC. That is not necessarily consistent with the “connection purpose” of a transit center and doesn’t really facilitate timely northward connections. But as John says (below), it’s likely this has all been decided anyway and all this back and forth is just a formality.

  4. Folks. I get the impression these changes as “proposed” are already a solid plan. These comments are not meant to solicit suggestions and are just a legal formality that CCCTA has to go through. Just plan for the changes and leave it at that.

  5. I am all for changes for route 35 , but one suggestion change the timing a bit while going to the Bart and coming back. We are always running to catch the Bart or bus. Some drivers leave even though they see train coming on the platform. Either increase the frequency to every 15 minutes or match the schedule of Bart

  6. I also wish there was weekend service to/from Dublin BART, and I agree with Moh regarding the time schedules between the #35 and BART. I’m always running from the bus stop to BART so I won’t miss the train and end up waiting 20 minutes for the next one! Same with going from BART to catch the bus. I’ve missed the bus before by a minute and had to wait 30 minutes for the next bus! i think the bus frequency should be increased to every 15-20 minutes also.

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