LINK accepts cash and ticket vouchers.
- One-way fare for any LINK trip is $5.00
- Eligible personal care attendants ride free
- A companion is required to pay the $5.00 one-way fare
Please note that drivers do not carry change and cannot make unscheduled stops to make change. You are encouraged to carry exact fare.
Advance Fare Payment System
You may wish to take advantage of County Connection LINK’s Advance Fare Payment System. The program was designed to simplify your travel by allowing you to prepay your trips.
How it works:
Mail a check to County Connection LINK, 2477 Arnold Industrial Way, Concord, CA 94520.
A minimum amount of $50.00 is required to establish an account. Make the check payable to County Connection LINK. Please state the name of the LINK client on the check.
Your LINK trips will be automatically deducted from your account for the amount of your trip. If the balance in your account decreases to $25.00 or less, you will be notified by phone or mail. If your account reaches a “0” balance, you will be required to pay the cash/ticket fare for each scheduled pick-up until such time as your LINK account has sufficient funds.
If you have any questions regarding this information and/or the balance of your existing account, please contact LINK, Monday through Friday, from 8:00am to 5:00pm at (925) 938-7433.
The Advance Fare Payment System is offered as a convenience by County Connection. Individuals who fail to provide sufficient funds to cover their trips and fall into arrears will be required to pay for their trips as they board and reimburse any funds in arrears. Individuals whose checks bounce will be required to pay by money order or cash for future trips.
How Do I Purchase Tickets?
You may buy a book of tickets by sending or taking a check to the County Connection LINK office. Tickets come in $5.00 increments. Each book of tickets costs $50 and contains 10 tickets. For an additional $5.00, you may insure your tickets. Each ticket will have a unique identifying serial number so it can be accounted for when used.
Please note: A returned check fee will be assessed at $15.00. Continuous use of checks that bounce, will result in LINK only accepting cash/tickets for each trip.