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News Archive

Community Resources in Contra Costa

Image of crisis resource graphics

Navigating your way through the holiday season can be challenging for some. County Connection is committed to public service and knows that besides needing an affordable transit option, there are those who may need help in other ways.

If you or someone you know is experiencing food insecurity, looking for shelter, or are in need of crisis counseling support, there are resources available in Contra Costa:

COUNTY CONNECTION RESOURCES

Safe Place Logo
  • Safe Place (1-800-786-2929) – All County Connection buses serve as a Safe Place for youth in crisis. A Safe Place is a designated place that can help youth in crisis by connecting them with available resources. If you are a youth in crisis, find a County Connection bus and tell them you are in need of help. Other ways to get help:
    • Phone – text the word SAFE and your current location (address, city, state) to the number 69866. You will receive a message with the closest Safe Place location. You will also have the option to text interactively with a professional for more help. It’s quick, confidential, and safe.
    • Speak to someone on the phone by calling the National Runaway Safeline at 1-800-RUNAWAY (1-800-786-2929).
    • Safe Place is not intended to replace 911 in emergency situations.  If you are in immediate danger, please call 911.
  • Free Routes – County Connection offers ten free routes (marked green) to any passenger. These routes travel around Central Contra Costa County and can connect you to resources.

FOOD INSECURITY

  • Food Bank of Contra Costa & Solano (multiple locations) – Free food is available near you! Click here to see a map of Food Distribution Sites (listed by city) to find a location or call 855-309-3663.
  • Loaves and Fishes of Contra Costa (multiple locations) – Loaves and Fishes of Contra Costa Operated Dining Rooms are open to the public and serve anyone that is in need of food. There are dining rooms located in Antioch, Martinez, Oakley, Pittsburg, and Walnut Creek. Click here to find a meal near you.
  • GROW (Grass Roots Outreach Warriors) (Concord) – GROW not only provides meals to whomever needs it (6 days a week), they also offer laundry and hygiene services, as well as providing supplies such as clothing and pet supplies. Dinner served:
    • Baldwin Park, 2727 Parkside Circle in Concord (Port Chicago Hwy & Bonifacio)
      Sunday, Tuesday, Thursday @ 4pm
    • Cowell Park, 3501 Cowell Road in Concord (Cowell Road, just west of Babel)
      Monday, Wednesday, Friday @ 4pm
  • Monument Crisis Center (1990 Market Street, Concord) – The food distribution program provides stability for low income and at-risk individuals and families in Contra Costa County. Distribution is Monday-Wednesday, 9am-Noon.
  • Hillcrest United Church of Christ (404 Gregory Lane, Pleasant Hill) – Hillcrest Community Service Programs offers a food pantry, clothing room, and care ministries for those in need.

CRISIS COUNSELING

  • Contra Costa Crisis Center (Walnut Creek, Call 988 or 1-800-273-8255) – Seek culturally relevant resources and assistance for yourself or others in need of crisis or suicide prevention, and grief counseling.
  • Rainbow Community Center (Concord, non-crisis intake line 925-692-2056) – Provides clinical and peer groups for LGBTQIA2S+ to promote acceptance, bring people together, and improve communication.
  • 988 Suicide & Crisis Lifeline (nation-wide, call 988) – 988 has been designated as the three-digit dialing code that will route callers to the National Suicide Prevention & Mental Health Crisis Lifeline, 24 hours a day, 7 days a week, across the United States.
  • NAMI Contra Costa – Provides support, outreach, education and advocacy to individuals living with and families impacted by mental illness. 

SHELTER

  • Contra Costa Health, Adult and Youth Homeless Services (call 211 or text “HOPE” to 20121) – Contra Costa Health’s Health, Housing and Homeless Services provides a number of services to support unhoused people.
  • Shelter Inc. (Pleasant Hill, 925-435-2074) – Rebuilding lives one family at a time, by helping reestablish a home, and assisting with the skills and resources families need to live the life they deserve.
  • Winter Nights Family Shelter (Pleasant Hill, 925-435-2074, info@cccwinternights.org) – The Winter Nights Family Shelter serves families with children, including shelter, meals, transportation, day tutors, counseling and a parking lot program.

ADDITIONAL RESOURCES


If you know of other community resources available in Contra Costa County or would like to make a suggested edit to the list above, please contact the County Connection Marketing Department, marketing@cccta.org.

County Connection Transit Corridor Study

Help Improve Bus Service In Your Area!

Image of County Connection bus at DVC College bus depot.

County Connection wants to hear from you! Get involved in shaping the future of your community! We are conducting a comprehensive study of key corridors in our service areas to prioritize transit infrastructure. This may include increasing bus service speeds, improving schedule reliability, and making bus stops safer.

The four key corridors we’re looking at include:

  • Clayton Road: Routes 10, 15, 310, and 315
  • Monument Boulevard: Routes 14, 16, and 314
  • Treat Boulevard: Routes 7, 11, 14, 15, and 311
  • Ygnacio Valley Road: Routes 1, 92X, 93X, and 301

These corridors will be studied to identify strategies to improve transit access and prioritize recommended projects…but not without data and your input!

A key part of this effort is hearing from community members about their current County Connection experience and what changes they’d like to see that would positively impact their experience with local bus service. Please take our short survey to share your priorities, concerns, and needs for transit in these key corridors!

Why these four areas? These streets have high bus ridership and are important connections to BART. In other words, buses along these roads serve a large number of people every day, including students, seniors, workers, and families who all rely on these crucial bus lines. Before we make any changes, we want your input.


Service Changes Effective November 9, 2025

Service changes to Routes 99X, 615

ROUTE
WHAT CHANGED
SCHEDULE
99X
  • Revised trip leaving from N. Concord BART at 4:25pm now leaves at 4:15pm
Download PDF
SELECT SCHOOL SERVICE
615
  • All service the same Monday through Friday
Download PDF

WHY ARE THERE CHANGES IN SERVICE?
County Connection is making time adjustments to some of our routes to better align with neighboring transit agency schedules and improve on time performance. The updated schedules are intended to provide a more seamless transit experience across agencies. If you have questions, contact Customer Service 925-676-7500.

¿POR QUÉ HAY CAMBIOS EN EL SERVICIO?
County Connection está haciendo ajustes de tiempo en algunas de nuestras rutas para alinearse mejor con los horarios de las agencias de transporte vecinas y mejorar la puntualidad. Los horarios actualizados están destinados a proporcionar una experiencia de tránsito más fluida entre las agencias. Si tiene preguntas, comuníquese con Servicio al Cliente al 925-676-7500.

Public Hearing: Route 4 Alignment Change

Notice of Public Hearing – Thursday, October 16, 2025 , 9:00 am

The Central Contra Costa Transit Authority (County Connection) will hold a public hearing to receive public comment on the following proposed changes to Route 4:

  • Change to the alignment to streamline route and improve reliability.
  • Increase to the frequency on weekdays to bus every 15 minutes.

Service Change Proposal

The Central Contra Costa Transit Authority (County Connection) is seeking public comment on proposed changes to Route 4 in Walnut Creek.

Alignment Change

County Connection is proposing a new alignment for the bus route to address existing issues. The changes are designed to streamline the route for more reliable service while still serving popular destinations. This involves leveraging existing pedestrian infrastructure to facilitate movement to and from bus stops and improving the stops themselves to meet current ADA standards in partnership with the City of Walnut Creek. Furthermore, stop locations will be optimized to balance spacing and utilize the Transit Signal Priority (TSP) system, ultimately improving on-time performance.

Route 4: Current Alignment
Route 4: Proposed Alignment

Frequency Change

County Connection is proposing increasing Route 4 bus frequency to every 15 minutes on Weekdays. County Connection partnered with the City of Walnut Creek and Resources for Community Development (an affordable housing developer) in applying to the State of California for an Affordable Housing and Sustainable Communities (AHSC) Grant for the Civic Crossing project, a new affordable housing development at 699 Ygnacio Valley Road. The grant was awarded in April 2024 and provides operating funds to increase frequency on Route 4 from every 20 minutes to every 15 minutes on weekdays from 7 a.m. to 9 p.m.


How to Comment

Comments can be submitted in writing via mail, email, or online, or at the scheduled public hearing. Written comments must be received by October 8, 2025.

  • Add a comment on this post (see bottom of page)
  • Mail your comment in writing to:
    Director of Planning & Marketing
    2477 Arnold Industrial Way
    Concord, CA 94520
  • Email planning@countyconnection.com
  • Speak at the public hearing on Thursday, October 16, 2025 at 9:00 am (in person or via teleconference):
    • In person:
      Gayle B. Uilkema Memorial Board Room
      2477 Arnold Industrial Way
      Concord, CA 94520
  • By phone: 408-638-0968 (Meeting ID: 853 9913 3311)

NOTE: It is anticipated that the Board of Directors will take action on the proposed changes at their regular meeting scheduled for October 16, 2025, following the public hearing. If approved, the proposed changes would take effect on January 11, 2026


East Bay Small Operators Applaud Passage of SB 63 

CONCORD, CA – East Bay bus transit operators County Connection, LAVTA (Wheels), Tri Delta Transit, and WestCAT applaud California lawmakers for approving the Connect Bay Area Act, Senate Bill 63 (SB 63). The bill paves the way for a regional funding measure that could stabilize transit service for millions of Bay Area riders, including thousands who depend daily on the Tri-Valley and Contra Costa County’s bus systems. 

SB 63 authorizes a Public Transit Revenue Measure to be placed on the November 2026 ballot if sufficient voter signatures are collected. The measure would establish a half-cent sales tax in Alameda, Contra Costa, Santa Clara, and San Mateo counties, and a one-cent sales tax in San Francisco, creating a sustainable funding stream to preserve and expand essential transit service. 

“This is a turning point for East Bay bus operators,” said Bill Churchill, General Manager of County Connection. “For too long, bus operators like ours have stretched every dollar just to maintain basic service. SB 63 has the potential to provide stable, long-term funding that allows us to maintain essential services and respond to new demands. With this support, we can better serve our riders, reduce congestion, and meet climate goals.” 

For smaller transit agencies, SB 63 could mean the difference between cutting essential services and building a system that meets the needs of a changing region. 

“SB 63 gives our communities a chance to secure reliable funding that ensures students can get to school, seniors can access essential services, and workers can depend on us to reach their jobs,” said Christy Wegener, Executive Director of the Livermore Amador Valley Transit Authority, provider of Wheels services. “It’s about protecting the everyday trips that keep the Tri-Valley moving.” 

Without new revenue, many East Bay operators would face difficult decisions about reducing service – cuts that would hit transit-dependent riders the hardest. 

“The mobility needs of Contra Costa County’s most vulnerable populations depend on frequent, safe and reliable bus service,” said Rashidi Barnes, CEO of Tri Delta Transit. “SB 63 is a vital step toward ensuring we can provide equitable, safe, and consistent transportation in Eastern Contra Costa—where transit is essential to both economic mobility and quality of life. This bill brings real hope to the people we serve.” 

“WestCAT plays a unique role in connecting riders in Western Contra Costa to the broader Bay Area,” said Rob Thompson, General Manager of WestCAT. “Sustainable funding from SB 63 means we can protect these lifeline services, expand where demand is growing, and invest in cleaner, greener buses. It’s a smart investment in equity, the economy, and the environment.” 

The Tri-Valley and Contra Costa transit partners extend appreciation to Senators Scott Wiener and Jesse Arreguin for authoring the legislation, Governor Gavin Newsom for his leadership, and the region’s legislative delegation for continued support of transit riders.  


Media Contacts: 

County Connection 
Ryan Jones | rjones@cccta.org | 925-680-2037 

Wheels 
David Mark | dmark@lavta.org | 925-455-7553 

Tri Delta Transit 
Leeann Loroño | llorono@eccta.org | 925-754-6622 

WestCAT 
Mica McFadden | mica@westcat.org | 510.724.3331 

Transit Month: Contra Costa Events

Did you know September is Transit Month in the Bay Area?

It’s the perfect time to leave the car behind and explore the many events happening across central Contra Costa—all easily reached with County Connection! Catch Off the Grid food truck nights in Pleasant Hill, enjoy live music at Concord’s Music & Market Concert Series, celebrate at Walnut Creek’s 25th Annual Joybound Pet Festival, or raise a stein at Side Gate Brewery’s Oktoberfest in Concord.

From food and wine festivals to free concerts in the park, County Connection gets you there while supporting sustainable travel. Join us in celebrating transit and all the things that make our region special! See below for a list of events happening around you this month.

Or, if you’d like to expand your horizons and connect to the broader Bay Area, see all the things happening this month in celebration of public transit! > More


Contra Costa Events Happening in September

September 4 | 5-9pm 
🍔Off The Grid, City Hall Park, 138 Trelany Road, Pleasant Hill 
🚍Bus Service: County Connection Routes 9, 16, 18  
Treat yourself to Off the Grid Food Truck Nights in Pleasant Hill! Enjoy live music, games, lawn activities, great food and drinks, and partnerships with local organizations to support community causes—so grab your friends and family for a fun, laid-back evening!  > More 

September 4 | 6:30-8pm 
🎵Concord Music & Market Concert Series, Todos Santos Plaza, 2175 Willow Pass Rd, Concord 
🚍Bus Service: County Connection Route 11 (Look for County Connection staff for giveaways at the Concord Preparedness Fair!) 
On Thursday nights at Todos Santos Plaza, enjoy the Farmers’ Market (4pm) followed by free concerts, featuring a great lineup of Bay Area musicians playing salsa, jazz, zydeco, blues, rock, Motown, pop, and more. Musical guests include Native Elements. > More 

September 5 | 5-9pm 
🍔Night Market, Chilpancingo Park, 200 Golf Club Rd, Pleasant Hill 
🚍Bus Service: County Connection Routes 9, 20 
Join us for Night Market, every 1st & 3rd Friday (through Nov 7th) in Pleasant Hill. Featuring 50+vendors, food, beverage and live Asia, Hawaiian and Pacific Islander cultural performances. Free event and parking.  > More  

September 6 | 1:30-6pm 
🌴Bunco Luau, 1875 Arnold Drive, Martinez 
🚍Bus Service: County Connection Route 316 
Get ready to be part of something extraordinary at Soroptimist International of Martinez’s fundraising event. Proceeds from ticket sales go to providing women and girls with access to the education and training they need to achieve economic empowerment. > More 

September 6 | 4-6pm 
🎵Danville Summer Music, Prospect Park Plaza, 396 Hartz Ave, Danville 
🚍Bus Service: County Connection Route 321 
Bring a blanket, a picnic, and the whole family down to Oak Hill Park for an evening of music, dancing and socializing. This evening features musical guest, James Patrick Regan> More 

September 11 | 5-8pm 
🍔Food Truck Night Thursday, Orinda Community Center, 28 Orinda Way, Orinda 
🚍Bus Service: County Connection Route 6 (walk from Orinda BART) 
Take the night off from cooking and enjoy rotating food trucks, desserts, beer and wine, and free every-other-week concerts in Orinda’s family- and dog-friendly park, featuring favorites like Cousins Maine Lobster, Golden Gate Gyro, Rosie’s Mexican Food, More Life Ice Desserts, and the Guzzler bar on wheels. This evening features musical guest, Last Ones Picked. > More  

September 11 | 5-9pm 
🍔Off The Grid, City Hall Park, 138 Trelany Road, Pleasant Hill 
🚍Bus Service: County Connection Route 9, 16, 18 
Treat yourself to Off the Grid Food Truck Nights in Pleasant Hill! Enjoy live music, games, lawn activities, great food and drinks, and partnerships with local organizations to support community causes—so grab your friends and family for a fun, laid-back evening!  > More  

September 11 | 6:30-8pm 
🎵Concord Music & Market Concert Series, Todos Santos Plaza, 2175 Willow Pass Rd, Concord 
🚍Bus Service: County Connection Route 11 
On Thursday nights at Todos Santos Plaza, enjoy the Farmers’ Market (4pm) followed by free concerts, featuring a great lineup of Bay Area musicians playing salsa, jazz, zydeco, blues, rock, Motown, pop, and more. Musical guests include Strange Days. > More  

September 13 | 5:30-10pm 
🍸Martini Shake Off, 525 Henrietta, Martinez 
🚍Bus Service: County Connection Route 316 (service till about 8pm) 
Don’t miss out on this Elegant sell out event and join us in celebrating Martinez as the birthplace of the Martini! > More 

September 14 | 11am-4pm 
🐶Joybound Around Town and Broadway, 1275 Broadway Plaza, Walnut Creek 
🚍Bus Service: County Connection Route 4, 321 
Joybound’s 25th Annual Pet Festival brings together thousands of animal lovers for a fun-filled day of parades, contests, live music, and family activities—all while raising funds to support pet rescue, adoption, veterinary care, and service dog programs. > More  

September 18 | 6:30-8pm 
🎵Concord Music & Market Concert Series, Todos Santos Plaza, 2175 Willow Pass Rd, Concord 
🚍Bus Service: County Connection Route 11 
On Thursday nights at Todos Santos Plaza, enjoy the Farmers’ Market (4pm) followed by free concerts, featuring a great lineup of Bay Area musicians playing salsa, jazz, zydeco, blues, rock, Motown, pop, and more. Musical guests include Annie Sampson. > More  

September 18 | 7-9pm 
🎵Pleasant Hill Summer Concert Series, Downtown Plaza, 60 Crescent Dr, Pleasant Hill 
🚍Bus Service: County Connection Route 9, 16, 18 
Downtown Pleasant Hill offers great shopping and dining experience in an outdoor setting. Enjoy some great summer entertainment this summer, in downtown Pleasant Hill. Musical guests include Foreverland (Michael Jackson tribute band). > More  

September 19 | 5-9pm 
🍺Side Gate Brewery Oktoberfest, 1822 Grant Street, Concord 
🚍Bus Service: County Connection Route 11 
Celebrate Oktoberfest 2025 at Side Gate Brewery with exclusive German-style beers, delicious food, live music, a stein-holding contest, local craft vendors, and a $25 presale ticket that includes a stein, first pour, and a take-home can of Oktoberfence. > More  

September 20 | 10am-7pm & September 21 | 10am-6pm  
🍷Lafayette Art & Wine Festival, La Fiesta Square, Lafayette 
🚍Bus Service: County Connection Route 6 
Join us at the Lafayette Art & Wine Festival and stroll among the booths of art and handmade crafts, while enjoying foods from our local restaurants, as well as quality wines and microbrews. > More 

September 25 | 5-9pm 
🍔Off The Grid, City Hall Park, 138 Trelany Road, Pleasant Hill 
🚍Bus Service: County Connection Route 9, 16, 18 
Treat yourself to Off the Grid Food Truck Nights in Pleasant Hill! Enjoy live music, games, lawn activities, great food and drinks, and partnerships with local organizations to support community causes—so grab your friends and family for a fun, laid-back evening!  > More  

September 25 | 6:30-8pm 
🎵Concord Music & Market Concert Series, Todos Santos Plaza, 2175 Willow Pass Rd, Concord 
🚍Bus Service: County Connection Route 11 
On Thursday nights at Todos Santos Plaza, enjoy the Farmers’ Market (4pm) followed by free concerts, featuring a great lineup of Bay Area musicians playing salsa, jazz, zydeco, blues, rock, Motown, pop, and more. Musical guests include The Purple Ones . > More  

September 27 | 11am-3pm  
🍷Pear and Wine Festival, Moraga Commons Park, Moraga 
🚍Bus Service: County Connection Route 6 
Enjoy an afternoon at Moraga Commons Park with family and friends, featuring pear pies, pear salad, specialty pear drinks, Lamorinda AVA wine, live music, community organizations, Moraga history, and local businesses. > More 


Other places to go (accessible on transit)

PLACEADDRESSROUTE(S)
📖 Clayton Library 6125 Clayton Rd, ClaytonWeekday Route: 10 
Weekend Route: 310 
📖 Concord Library 2900 Salvio St, ConcordWeekday Route: 15 
Weekend Route: 315 
📖 Danville Library 400 Front St, DanvilleWeekday Route: 21
Weekend Route: 321
📖 Lafayette Library 3491 Mount Diablo Blvd, LafayetteRoute: 6 (daily) 
📖 Martinez Library 740 Court St, MartinezWeekday Routes: 18, 19, 99X
Weekend Route: 316 (free)
📖 Moraga Library 1500 St Mary’s Rd, MoragaRoute: 6 (daily) 
📖 Orinda Library 26 Orinda Way, OrindaRoute: 6 (weekday only with limited service to Orinda Way Loop or walk from Orinda BART) 
📖 Pleasant Hill Library 2 Monticello Ave, Pleasant HillWeekday Route: 18 
📖 San Ramon Library 100 Montgomery St, San RamonWeekday Route: 35 
Weekend Route: 335 
📖 Walnut Creek Library 1644 N. Broadway, Walnut CreekRoute: 4 (daily and free) 
🍿Contra Costa Stadium Cinema 555 Center Ave, MartinezWeekday Route: 28 
Weekend Route: 316 (free)
🍿Veranda LUXE Cinema & IMAX2035 Diamond Blvd, ConcordWeekday Routes: 19, 91X (limited service) 
Weekend Route: 320 
🍿Brenden Theaters1985 Willow Pass Rd Ste E, ConcordWeekday Route: 11 (free) 
Weekend Route: 311 (free)
🍿Cinemark Century Downtown Pleasant Hill 16 and XD 125 Crescent Dr, Pleasant HillWeekday Routes: 9, 16 (free), 18 
Weekend Routes: 314 (free), 316 (free) 
🍿Cinemark Century Walnut Creek 14 and XD 121 Locust St, Walnut CreekWeekday Routes: 5 (free), 21 
Weekend Route: 321 
🍿Rheem Theatre350 Park St, MoragaRoute: 6 (daily) 

County Connection staff wearing beanies

Gamify Transit Month

Transit Month has a Rider Contest, which is a leaderboard for anyone looking to get more out of their transit experience. It’s easy. Sign up. Log any transit ride within the Bay Area…and win prizes! You may even win a County Connection beanie (as modeled by our stylish staff). It’s free to participate in the Rider Contest. > Check it out!


Questions? Contact us at marketing@cccta.org or call 925-676-7500.

Back 2 School: Transit 101🚌📚

Update: The zoom sessions have concluded but we’ve linked the slides below. If you have specific questions about routes or Youth Clipper cards, please give our Customer Service a call at 925-676-7500 or email help@countyconnection.com.


PRESENTATION HIGHLIGHTS

  • 600-series buses operate during school days only and are scheduled around bell times at select schools. These buses schedules as well as our fixed-routes (regular bus services) are linked below by school.
  • Youth Clipper is the best year-round transit pass option for students ages 6-18. This card requires an application, but once done, your youth will be able to get half the cost (50% discount) of an Adult Clipper card. To apply: 
    • SUBMIT AN APPLICATION: Riders ages 6-18 can apply for a Youth Clipper card by mail, email or fax. By submitting an application, we are able to determine your eligibility.
    • APPLY IN PERSON: Youth riders can get a card in person at County Connection, 2477 Arnold Industrial Way in Concord, M-F, 8am-3pm.
    • Our staff offers a Mobile Lobby that pops up around Contra Costa County. All Mobile Lobbies have information on our services and programs, including applications for Youth Clipper. See the Mobile Lobby schedule for the month.

SCHOOLDATESTARTROUTESSLIDES
Concord High/
El Dorado Middle
 
August 4 5:30pm 15, 615 PDF
Miramonte High/ 
Orinda Intermediate 
August 5 5:00pm 6, 606PDF
Walnut Creek Intermediate/ 
Las Lomas High 
August 56:00pm 1, 4, 5, 14, 21,
601, 602, 605 
PDF
Stanley Middle August 65:00pm 626 PDF
Acalanes High August 66:00pm 625 PDF
California High
Pine Valley Middle 
August 115:00pm 622, 636 PDF
Iron Horse Middle August 116:00pm636 PDF
Monte Vista High August 125:00pm 623 PDF
Dougherty Valley High/
Gale Ranch Middle/
Windermere Ranch Middle 
August 126:00pm35, 635PDF

Note: Some presentation recordings are not available due to an issue with the file or the length (size) of the file. Please see the PDF of the presentations when recordings are not available.


FREQUENTLY ASKED QUESTIONS (FAQs)

How can we contact you?

  • Come see us!: 2477 Arnold Industrial Way, Concord (Mon–Fri, 8:00 am–3:00 pm)
  • Contact Customer Service: (925) 676-7500 (Mon–Fri, 6:30 am–6:30 pm)
  • Visit our website: countyconnection.com

Is there enough room for all the students?
Yes. Most 600-series routes use 40’ buses that hold about 70 passengers (seated + standing).

Do non-students ride the school buses?
Yes. County Connection is public transit, so we cannot deny boarding to non-students if space allows. However, buses are usually filled with students on the 600-series buses, so non-student boardings rarely happen.

Are bikes allowed?
Yes. All buses have front racks for two bikes. If the rack is full, drivers may allow bikes inside if space permits.

Do you provide morning service to schools?
Not all 600-series routes run in the morning. The following routes are afternoon only:
613, 615, 619, 622, 623, 626, 635. For carpool options, visit 511contracosta.org.

Does the bus leave after 6th or 7th period?
Buses are scheduled for 7th-period dismissal only.

How often do 600-series buses run in the afternoon?
Each bus makes one trip at the posted time. There are no extra trips.

Will the driver wait for students?
Yes. Drivers wait for students approaching the bus, generally up to three minutes.

Is there more than one bus per school?
Some schools have multiple buses; most have only one.

What if my student misses the bus?
Most 600-series buses make only one trip. If a fixed-route bus also serves the school, another option may be available.

Does the bus stop at every stop?
Yes, if passengers are waiting or a rider requests a stop (pull the yellow cord).

Will students know where the stop is?
Yes. Most stops are in front of the school. Look for the County Connection bus stop sign. (At WCI, some routes stop on Civic Dr. behind the school.) If you are not sure of the exact drop off or pick-up location is, please contact Customer Service (925-676-7500) to clarify.

How do I find the exact stop location?
Search the address or intersection on Google Maps and look for the bus stop icon. If you are not sure of the exact location, please contact Customer Service (925-676-7500).

Can I track when my child gets on/off the bus?
No. You can’t track individuals, but you can:

What’s the difference between a Youth and Adult Clipper Card?
They look the same, but youth cards are linked to birthdate and automatically apply a 50% discount until age 19. Adult Clipper Cards have the same function except the discount is not applied.

Does Pass2Class include a Clipper Card?
No. They are separate programs with separate applications.

Can a Youth Clipper Card be added to the app/wallet?
Yes. You need the physical card first to load it into your phone wallet and receive the discount.

How long does it take to get a Youth Clipper Card?

  • In-person at Concord office (M–F, 8:00a–3:00p): Same day (with required documents).
  • Online: A few weeks. Card is mailed after verification.

Does my child need to be present to apply?
No. Bring their ID, birth certificate, or passport for verification.

Can students pay cash without a Clipper Card?
Yes, but cash fare is $2.50 (exact change only). With a Youth Clipper Card, the fare is $1.00.

What time does the bus come on minimum days?
Buses adjust to the bell schedule. Example: On Monte Vista High minimum days (1:00 pm dismissal), the Route 623 bus arrives around 1:00 pm. For specific minimum-day times, check the route schedule or call customer service.

What if the bus is full?
If a bus reaches capacity, no additional students can board. Most school routes only have one bus. If overcrowding is consistent, our planning team reviews data to consider adding service, but it’s not guaranteed.

What about students in the Livorna Park/Rudgear area (Monte Vista High)?
There’s no direct bus. Students can take Route 623 to San Ramon Valley Blvd and transfer to Route 21.

Will the presentation be shared?
Yes, presentations are posted on our website in PDF format (except large video files).

How reliable is the 600-series service?
Very reliable. School routes are a top priority. If a bus is delayed, our transportation department notifies schools directly.


Questions? Please contact Marketing at marketing@cccta.org.

Service Changes Effective August 10, 2025

Service changes to Routes 19, 21, 35, 98X, 321, 335, 605, 606, 622, 623, 635


ROUTE
WHAT CHANGED
SCHEDULE
19
  • Revised schedule
Download PDF
21
  • Revised schedule and timepoint modification
Download PDF
35
  • Revised schedule and timepoint modification
Download PDF
98X
  • Revised schedule
Download PDF
321
  • Revised schedule and timepoint modification
Download PDF
335
  • Revised schedule and timepoint modification
Download PDF
SELECT SCHOOL SERVICE
600
  • All service resumes for school
605
  • Revised morning schedule
Download PDF
606
  • Removed St. Mary’s Rd/St. Mary’s College and revised schedule
Download PDF
622
  • Revised schedule
Download PDF
623
  • Revised schedule
Download PDF
625
  • Revised schedule
Download PDF

WHY ARE THERE CHANGES IN SERVICE?
County Connection is making time adjustments to some of our routes to better align with neighboring transit agency schedules and improve on time performance. The updated schedules are intended to provide a more seamless transit experience across agencies. If you have questions, contact Customer Service 925-676-7500.

¿POR QUÉ HAY CAMBIOS EN EL SERVICIO?
County Connection está haciendo ajustes de tiempo en algunas de nuestras rutas para alinearse mejor con los horarios de las agencias de transporte vecinas y mejorar la puntualidad. Los horarios actualizados están destinados a proporcionar una experiencia de tránsito más fluida entre las agencias. Si tiene preguntas, comuníquese con Servicio al Cliente al 925-676-7500.

Youth Ride Free: Halfway Highlights 

In April 2025, the Youth Ride Free (YRF) summer pilot program was just a glint in eye of County Connection–and we were hoping to launch something that would get area youth (18 and under) to ride transit during the summer months, when transit numbers typically drop amongst younger passengers. Now, with the program at its halfway point, early data is showing that this simple, barrier-free approach is already delivering promising results. 

Launched June 1, 2025, and going on through the end of July, YRF allows passengers ages 18 and under to ride any County Connection bus for free, with no application, ID, or special pass required. This approach removes obstacles that have traditionally discouraged young riders from using transit, helping to stimulate spontaneous, independent travel.  As well, there’s some secondary “transit literacy” our riders are getting, like learning how to plan trips, read a timetables, or check out bus times on Transit–all helpful skills in building a lifelong relationship with public transit.

“In addition to providing free rides to our younger riders, we’re learning how to better serve youth by paying attention to their behavior and feedback,” said Andrew Smith, Director of Marketing & Communications at County Connection. “That’s data we can use to improve future programs, whether or not we’re able to offer free transit long-term.” 

The campaign kicked off its outreach in late April with a three-pronged strategy: paid advertising, messaging via community partners, and word-of-mouth from riders and supporters. Engagement has been strong across the board surpassing 1 million views of online ads in English and Spanish. Notably, TikTok ads have led the way, generating more than double the impressions of other platforms.  

Meanwhile offline and prior to summer break, County Connection staff visited 27 middle and high schools to distribute flyers and stickers, and partnered with local movie theaters to run YRF pre-preview ads across 34 movie screens. Additionally, over 160 media packets were sent to libraries, small businesses, and community partners to help spread the word. 

But the real test of success? Ridership! 

Just four weeks into the program,  youth boardings has already surpassed all of June and July 2024’s total Summer Youth Pass (now discontinued) usage, reaching  714% of last summer’s two-month total. With one month still to go, staff now expect a 50-60% increase in all youth ridership (Summer Youth Pass + Clipper Youth) by the end of July. Our ridership data reveals significant youth activity at locations including Hurricane Harbor Waterpark, schools offering summer programs, and popular hubs like Sunvalley Mall, City Center, and BART stations. Most popular routes include the 6, 10, 15, 20 and 35 on weekdays and the 310, 320, 321 and 335 on weekends. 

Our very serious staff showing off our limited-edition County Connection trucker cap, available to winners on the Youth Ride Free Leaderboard. If you’re 13-18, register on the leaderboard to win weekly prizes (just for riding). youthridefree.com

To measure impact and gather insights, County Connection is tracking results through: 

  • Passenger boardings (logged by our bus drivers) 
  • YRF leaderboard, where riders ages 13-18 can log trips, earn digital badges, and win prizes like movie tickets, gift cards, and limited-edition County Connection merch (see image above). Note: While primarily an engagement tool, the leaderboard is also providing valuable insights into ridership trends by route and day of week. Join the leaderboard at youthridefree.com  
  • (Coming soon) An opt-in survey (open to youth and parents through August)  

Also exciting is that our neighboring agencies have joined in! Tri Delta Transit and WestCAT launched their own Youth Ride Free programs, sharing messaging to ensure a consistent experience for riders throughout the region. While WestCAT’s version requires an ID, the programs are otherwise aligned, giving youth a seamless travel experience across east, central, and western Contra Costa. 

The YRF program is scheduled to end on July 31, at which point County Connection will share all data and lessons learned with partnering agencies. County Connection is currently exploring opportunities to sustain or build on the program after the pilot wraps up, and we will share more information just as soon as it’s available. 


Youth Ride Free This Summer on Four East Bay Transit Agencies   

CONCORD, CA – Four East Bay transit agencies—County ConnectionTri Delta TransitWestCAT, and Wheels—are working to bring more young riders to public transit with their free youth promotions going on throughout the summer. From June 1 through July 31, youth aged 18 and under can ride for free on County Connection, Tri Delta Transit, and WestCAT, while Wheels offers its Summer Youth Ride Free for a second year with the promotion through August 31.

This collaborative initiative aims to increase transit use by making public transportation more accessible, especially for youth navigating summer social and work options. 

“For Tri Delta Transit, this pilot lowers barriers and connects youth to summer jobs and programs—on our system and beyond,” said Rashidi Barnes, CEO of Tri Delta Transit. “There’s a whole world in California accessible by transit.”

In addition to increasing mobility, the pilot gives agencies a chance to better understand youth travel behavior. Ridership data is collected as youth board, and some agencies may have opt-in surveys, helping to provide a picture of the youth demographic and their travel habits, informing future planning and service decisions.

“It’s essential to build a new generation of riders,” said Rob Thompson, General Manager of WestCAT. “Youth can explore local systems and connect to others—like AC Transit, BART, and even ride our Lynx express to San Francisco, for free.”

“Wheels’ Summer Youth Ride Free program was a hit last year,” added Christy Wegener, Executive Director of LAVTA. “Now, with our neighboring agencies on board, we’re expanding that reach—helping youth connect in person and travel to jobs, getting them off their screens and out into their communities.”

This unified effort comes at a critical time—following a reallocation of funding and the recent discontinuation of the Summer Youth Pass. In its absence, these fare-free programs fill an essential gap, supporting not only youth mobility but also helping families who rely on public transportation during the summer months when school is out.

“The Youth Ride Free initiative helps us rethink how to serve young riders,” said County Connection General Manager Bill Churchill. “We’re excited about the data we collect–and even our new Youth Ride Free leaderboard–will inform future youth-focused programs.”

At the end of summer, Contra Costa and Tri-Valley youth can continue their transit journeys by utilizing a Youth Clipper pass which offers discounted fares across all Bay Area transit.

For more information about each agency’s free youth ride programs: