New weekend Route 335 will begin service on Sunday, August 11, 2019. Ride for FREE through the end of September 2019!
This new route will serve the San Ramon Transit Center, Bollinger Canyon Rd, Dougherty Rd, and Dublin/Pleasanton BART on Saturdays and Sundays. The route will operate hourly between 8:00 am and 7:00 pm. Trips will be interlined with Route 321, meaning passengers can stay on the bus to continue onto Danville, Alamo, and Walnut Creek BART.
Try it out for FREE through the end of September 2019! Free rides sponsored by 511 Contra Costa.
Starting Monday, July 1, 2019, all rides on Routes 11, 14, and 16 will be FREE for an entire year!
County Connection is offering free rides on three of its weekday bus routes – Routes 11, 14, and 16 – as part of a one-year pilot program starting on Monday, July 1, 2019. All three routes serve the Monument Corridor in Concord and connect from Concord BART to various destinations in Martinez, Pleasant Hill, and Walnut Creek, including BART stations, Martinez Amtrak and Contra Costa Regional Medical Center.
The pilot project is being funded by a grant through California’s Low Carbon Transit Operations Program (LCTOP), which distributes cap-and-trade proceeds to support a wide range of programs and projects that reduce greenhouse gas emissions and deliver other economic, environmental, and public health benefits for Californians.
Connection Board of Directors has approved exciting changes to improve the experience
for our passengers.
variety of vehicles ranging from wheelchair accessible vans to minivans. All
vehicles will be easily identified as County Connection LINK vehicles.
and dispatchers will have improved GPS and mapping tools.
will receive enhanced customer service training.
next 90 days, we will be testing and launching a new passenger app that will
provide passengers with access to trip information, such as current vehicle
location and status of pick up, as well as future trips and ride history.
Our call center
agents, who will also be going through enhanced customer service training, will
continue to be of assistance to you by dialing (925) 938-7433. Please check our
website www.countyconnection.com/paratransit for future updates and information as
we launch the new mobile app.
You will still
have the option to book your ride through the call center as you do today.
You may book reservations up to 7 days advance, but no later than 5:00 p.m.
the day before.
If you have any
questions about your rides or service, please call the LINK reservations line
at (925) 938-7433. If you have any questions or concerns about the information
provided on this webpage, please contact us at LINKcomments@countyconnection.com or (925) 680-2098.
Please check this page for future
updates and information.
Over the next
ninety days we will be testing and launching a ride management system for our
trip generating partners/facilities called Facility Transit Manager. Facility
Transit Manager is easily accessed through a web link. This system enables you
to provide increased customer service for our shared customers. Facility team members will be able to view
scheduled rides and track the estimated time of arrival for vehicles
transporting your clients. A County Connection team member will be available to
help with setting up the system at your location and will reach out to you soon
with more information.
2019 Summer Youth Pass Unlimited Bus Rides June 1 to August 31, 2019 Ages 6–18 Only $35*
The Summer Youth Pass is the perfect way for youth riders to get around Contra Costa County during the summer. Passholders can take unlimited rides on County Connection, Tri Delta Transit, and WestCAT local and express buses for an affordable, discounted price.
Summer Youth Passes are valid on local and express routes operated by County Connection, Tri Delta Transit, and WestCAT. Not valid on Paratransit and Transbay services.
*Actual pass price $60. Advertised $35 price reflects a $25 supplement per pass provided by 511 Contra Costa. Passes receiving the 511 Contra Costa supplement are limited in quantity and available only while supplies last.
The 511 Contra Costa supplement is available to 6-18 year olds who reside, work, or attend school in Contra Costa County only. Proof of eligibility may be required. Limit five (5) passes per household.
Summer Youth Passes are Non-Refundable. No refunds shall be made for purchased passes. Lost or stolen passes shall not be replaced.
UPDATE (5/28/2019): Based on the feedback received, County Connection has decided to delay the proposed changes to Routes 95X, 96X, and 97X until winter at the earliest. However, the new Route 335 weekend service from Dublin/Pleasanton BART to San Ramon will be implemented starting this August.
At the February 2019 Board of Directors meeting, staff presented a service restructure proposal for routes serving Bishop Ranch in San Ramon. The Board authorized staff to begin the public hearing process for the proposed changes. Staff will conduct the following two (2) public hearings:
Tuesday, April 9, 2019, 6:00 pm – 7:00 pm Walnut Creek Council Chambers 1666 N. Main St, Walnut Creek
Wednesday, April 10, 2019, 6:00 pm – 7:00 pm San Ramon Community Center, Fountain Room 12501 Alcosta Blvd, San Ramon
Comments are due by April 26, 2019 and may be submitted in the following ways:
In writing to: Director of Planning & Marketing 2477 Arnold Industrial Way Concord, CA 94520
At the public hearing in San Ramon or Walnut Creek (see details above)
It is anticipated that the Board of Directors will take action on the proposed service changes at their regular meeting scheduled on May 16, 2019.
Eliminate Route 95X(see proposed Route 97X changes for alternate service)
Re-route Route 96X to terminate at the San Ramon Transit Center
Re-route Route 97X to operate between Walnut Creek BART and the San Ramon Transit Center via I-680 and Crow Canyon Rd. The route will also serve the Danville Park N Ride on peak trips going to/from Walnut Creek BART. The route will no longer serve Dublin/Pleasanton BART
Implement new weekend Route 335 from San Ramon Transit Center to Dublin/Pleasanton BART
Beginning February 11, 2019, BART will shift its start of service from 4am to 5am on weekdays to allow extra time for a critical seismic retrofit of the Transbay Tube. This change will last for the duration of the 3.5 year-long project.
Alternative bus service will be provided by several Bay Area bus operators, including County Connection. See below for a map of all Early Bird Express routes. County Connection will operate two routes, Routes 712 and 715, serving BART stations within Central Contra Costa.
In partnership with 511 Contra Costa, we’re offering free rides on Express Route 99X for all of February.
With 5 morning and 5 afternoon round trips each weekday, Route 99X is a great way for commuters to reach destinations along Highway 4 and Pacheco Blvd, including County offices, the Pacheco Transit Center and the Shell Oil Martinez refinery. It’s also a fast and convenient way to connect between Amtrak and BART.
No pass is required to ride Express Route 99X in February, just hop aboard and enjoy a fast, convenient trip to your destination. Click here for schedule and route information.