News Archive

Proposed Continuation of Monument Free Program

The Public Hearing originally scheduled for March 19, 2020 has been cancelled and rescheduled for April 16, 2020.

DUE TO COVID-19, THIS MEETING WILL BE CONDUCTED AS A TELECONFERENCE. Click here for more info.

Notice of Public Hearing

The Central Contra Costa Transit Authority (County Connection) will hold a public hearing to gather comment on the proposed continuation of a pilot program offering free rides on weekday Routes 11, 14, and 16, as long as funding remains available for the program through the Low Carbon Transit Operations Program (LCTOP) or another similar funding source. These routes serve low-income communities along the Monument Corridor and connect from Concord BART to various destinations in Martinez, Pleasant Hill, and Walnut Creek, including BART stations, Martinez Amtrak and Contra Costa Regional Medical Center.

Comments can be submitted in writing via mail, email, or online, or at the scheduled public hearing. Written comments must be received by March 11, 2020.

How to Comment

  • In writing to:
    Director of Planning & Marketing
    2477 Arnold Industrial Way
    Concord, CA 94520
  • At the public hearing:
    Thursday, April 16, 2020 at 9:00 am
    County Connection Board Room
    2477 Arnold Industrial Way
    Concord, CA 94520

It is anticipated that the Board of Directors will take action on the proposed fare program at their regular meeting scheduled for April 16, 2020, following the public hearing.

County Connection Sees Increase in Ridership

Agency’s service and route changes realize results.

CONCORD, CA – County Connection is showing an increase in ridership in year-over-year comparisons, especially on routes where bus frequency has increased. Last spring the agency announced significant service and route changes that included increasing peak service frequency, discontinuing routes, adding extensions, and making minor adjustments. Since the changes in March 2019, although revenue hours have not increased, ridership is growing and was nearly 11% higher in November 2019, when compared to the same month last year.

“Any significant change in service will generally take a year or two for people to utilize it to its potential,” said Rick Ramacier, County Connection General Manager. “However, based on what we know about the response to the service changes so far, we are pleased.”

County Connection is showing signs of being ahead of the national curve on transit ridership increases. Nationally transit ridership reports did show declines through 2018, but of late numbers have stabilized and are on an upswing. According to the quarterly “Transit Ridership Report” released by the American Public Transportation Association (APTA), nationally ridership increased in 2019 by 2.20% when compared to the third quarter of 2018.

Primary contributors to County Connection’s ridership increase includes:

  • Comprehensive Operational Analysis of all County Connection services, which incorporated community needs outreach, rider input, and anticipated future public transit demands.
  • Major service changes implemented in March 2019 that included cuts, adjustments, and enhancements throughout the service area.
  • New weekend route 335 launched to serve the San Ramon Transit Center, Bollinger Canyon Rd, Dougherty Rd, and Dublin/Pleasanton BART on Saturdays and Sundays
  • Major schedule and routing changes to routes serving Bishop Ranch (Routes 92X, 95X, 96X, and 97X) featuring 10 min peak frequency from Walnut Creek to Bishop Ranch.
  • Free rides on three weekday bus routes – Routes 11, 14, and 16 – as part of a one-year pilot program that began on July 1, 2019.
  • Rider amenities like free Wi-Fi aboard County Connection buses.

“County Connection is more customer-focused to meet the needs of today’s riders and the significant improvements to our services means reduced roadway congestion from individual cars and more mobility options for those that need it,” said Candace Andersen, County Connection Board Chair. “We are encouraged by the direction our ridership numbers are going, knowing that we can connect more of the region’s residents to work, education, medical appointments, and other destinations that help people go about their daily lives. These early results prove riders are discovering how convenient riding public transit can be.”

System wide County Connection provides more than 12,000 daily rides throughout its service network. All County Connection riders can get real-time arrival information and track bus locations by downloading the Transit app, available for iPhone and Android phones, or by visiting countyconnection.com.

About County Connection
County Connection operates fixed-route and paratransit bus service throughout the communities of Concord, Pleasant Hill, Martinez, Walnut Creek, Clayton, Lafayette, Orinda, Moraga, Danville, San Ramon, as well as unincorporated communities in Central Contra Costa County. For assistance or for more information on bus routes, please visit countyconnection.com or call Customer Service at (925) 676-7500.

Get your holiday shopping done with County Connection!

Planning to do some holiday shopping? Forget the hassles of traffic and parking and leave the driving to us!

These are just some of the major shopping destinations that we serve:

DestinationWeekdaysWeekends
Alamo Plaza21321
Broadway Plaza4 (FREE!)4 (FREE!)
City Center Bishop Ranch35, 92X, 96X, 97X335
Crescent Plaza9, 16 (FREE!), 18314, 316
Crossroads Shopping Center9316
Downtown Martinez16 (FREE!), 18 , 19, 28, 98X316
Concord Park N Shop11 (FREE!)311
Pleasant Hill Shopping Center18 , 19, 28, 98X 316
Rheem Shopping Center66
Sunvalley Mall9, 18, 20, 98X314, 316
The Veranda & Willows Shopping Center91X320

Need some trip planning help?

Try using the handy trip planner on our homepage here, or talk to one of our friendly Customer Service Representatives by calling (925) 676-7500 (Monday – Friday, 6:30 am – 6:30 pm)

Winter Service Changes Starting Nov 17, 2019

Winter service changes will take effect starting Sunday, November 17, 2019, and will include major schedule and routing changes to routes serving Bishop Ranch (Routes 92X, 95X, 96X, and 97X), as well as minor schedule changes on Routes 1, 9, and 93X.

Summary of Changes

  • 10 min peak frequency from Walnut Creek to Bishop Ranch, see Routes 95X & 96X
  • Reduction in service on Route 97X (3 fewer AM trips, 1 less PM trip)
  • Stops at Chevron, BR 3, & BR 6 will no longer be served. BR 7 will no longer be served by Routes 95X, 96X, & 97X.
  • Stop at BR 1 will be relocated (see map)
  • Routes 96X & 97X will only serve southern part of Bishop Ranch (BR 1, BR 2600, Sunset/Bishop, San Ramon Transit Center)
  • Route 95X will serve northern part of Bishop Ranch (BR 15, BR 8, Annabel, San Ramon Transit Center)
  • Minor schedule changes on Routes 1, 9, & 93X

Maps & Schedules

RouteChangeNew Map & Schedule
1Schedule changes PDF
9Schedule changes PDF
92XRouting change to remove Chevron stop PDF
93XSchedule changes PDF
95XIncreased service; routing change to serve northern part of Bishop Ranch (Annabel, BR 8, & BR 15); southbound AM trips and northbound PM trips will not serve Danville Park & Ride PDF
96XSome trips replaced by Route 95X; routing change to only serve southern part of Bishop Ranch (BR 1, BR 2600, Sunset/Bishop, San Ramon Transit Center) PDF
97XReduction in service; routing change to only serve southern part of Bishop Ranch (BR 1, BR 2600, Sunset/Bishop, San Ramon Transit Center) PDF

Starting October 9: Possible Power Outages in Contra Costa County

PG&E is monitoring a severe wind event this week that could impact nearly 30 counties across Northern and Central California and has issued a fire weather watch for vast portions of Northern California.  PG&E has informed various cities in Contra Costa County that the utility may proactively turn off power for safety as part of it’s Public Safety Power Shutoff.

Should this shut off occur, street lights could be affected and cause route delays.  County Connection’s services will continue to operate, but could experience delays.  Contact customer service at 925-676-7500 for updates.

For Paratransit Trips

If this power outage goes into effect, it may affect your Paratransit trips.

·         Please expect longer than usual hold times, drivers may not be able to reach dispatch to make same day changes to your trips.

·         There may be significant delays to your trips.

·         Passengers are encouraged to postpone non-essential trips for a later date.

·         You are encouraged to keep your cell phone fully charged at all times.

·         Any medical equipment requiring battery or electricity must be fully charged.

·         Drivers will not be able to make detours to your trip as a result of power outages.

·         Communicate with your dialysis unit or medical doctor on their current schedule

2019/2020 School Schedules

It’s time to start thinking about heading back to school!

Find schedules for our 600 series school routes for the 2019/2020 school year below. Note that schedule times on routes may have been adjusted due to bell time changes or to improve on-time performance.

Don’t forget – our Summer Youth Pass is good until the end of August! Get yours for only $35

Lamorinda School Districts

Acalanes Union High School District

Route 603: Lafayette BART – Saint Mary’s College – Campolindo High

Route 606: Orinda BART – Miramonte High  –  Orinda Intermediate  –  Lafayette BART

Route 625: Lafayette BART – Happy Valley Rd – Acalanes High

Lafayette School District

Route 626: Lafayette BART – Stanley Middle School – Saint Mary’s College

Orinda Union School District

Route 606: Orinda BART – Miramonte High  –  Orinda Intermediate  –  Lafayette BART

Mt. Diablo School District

Route 608: VA Clinic – College Park High – Valley View Middle – DVC

Route 611: Concord BART – Oak Grove Rd – Oak Grove Middle

Route 612: Concord BART – Clayton Rd – Concord Blvd – Pine Hollow Middle

Route 613: Oak Grove Middle – Oak Grove Rd – Detroit Ave – Concord BART

Route 614: Pine Hollow Middle – Clayton Rd – Concord BART

Route 615: Concord High – Olympic High – El Dorado Middle – Concord BART

Route 616: Concord BART – Monument Blvd – Oak Grove Rd – Oak Grove Middle

Route 619: Oak Grove Middle – Pleasant Hill BART

San Ramon Valley Unified School District

Route 622: Pine Valley Middle – California High – Crow Canyon Rd

Route 623: Alamo Plaza – Monte Vista High – Camino Tassajara – Crow Canyon Rd

Route 635: Windemere Ranch – Gale Ranch Middle – Dougherty Valley High – Camino Tassajara

Route 636: Iron Horse Middle – Bollinger Canyon Rd – California High – Pine Valley Middle – Dublin/Pleasanton BART

Walnut Creek School District

Route 601: Walnut Creek BART – Rossmoor – Walnut Creek Intermediate

Route 602: Walnut Blvd – Trotter Way – Walnut Creek BART – Walnut Creek Intermediate

Route 605: Creekside Dr – Walnut Creek Intermediate