Winter service changes will take effect starting Sunday, November 17, 2019, and will include major schedule and routing changes to routes serving Bishop Ranch (Routes 92X, 95X, 96X, and 97X), as well as minor schedule changes on Routes 1, 9, and 93X.
Summary of Changes
10 min peak frequency from Walnut Creek to Bishop Ranch, see Routes 95X & 96X
Reduction in service on Route 97X (3 fewer AM trips, 1 less PM trip)
Stops at Chevron, BR 3, & BR 6 will no longer be served. BR 7 will no longer be served by Routes 95X, 96X, & 97X.
PG&E is monitoring a severe wind event this week that could impact nearly 30 counties across Northern and Central California and has issued a fire weather watch for vast portions of Northern California. PG&E has informed various cities in Contra Costa County that the utility may proactively turn off power for safety as part of it’s Public Safety Power Shutoff.
Should this shut off occur, street lights could be affected and cause route delays. County Connection’s services will continue to operate, but could experience delays. Contact customer service at 925-676-7500 for updates.
For Paratransit Trips
If this power outage goes into effect, it may affect your Paratransit trips.
· Please expect longer than usual hold times, drivers may not be able to reach dispatch to make same day changes to your trips.
· There may be significant delays to your trips.
· Passengers are encouraged to postpone non-essential trips for a later date.
· You are encouraged to keep your cell phone fully charged at all times.
· Any medical equipment requiring battery or electricity must be fully charged.
· Drivers will not be able to make detours to your trip as a result of power outages.
· Communicate with your dialysis unit or medical doctor on their current schedule
It’s time to start thinking about heading back to school!
Find schedules for our 600 series school routes for the 2019/2020 school year below. Note that schedule times on routes may have been adjusted due to bell time changes or to improve on-time performance.
Central Contra Costa Transit Authority (County Connection) invites proposals to provide revenue-generating Bus Advertising Services on the interior and exterior of buses at 2477 Arnold Industrial Way, Concord, CA 94520, until 3:00 PM, September 5, 2019.
New weekend Route 335 will begin service on Sunday, August 11, 2019. Ride for FREE through the end of September 2019!
This new route will serve the San Ramon Transit Center, Bollinger Canyon Rd, Dougherty Rd, and Dublin/Pleasanton BART on Saturdays and Sundays. The route will operate hourly between 8:00 am and 7:00 pm. Trips will be interlined with Route 321, meaning passengers can stay on the bus to continue on to Danville, Alamo, and Walnut Creek BART.
Try it out for FREE through the end of September 2019! Free rides sponsored by 511 Contra Costa.
Starting Monday, July 1, 2019, all rides on Routes 11, 14, and 16 will be FREE for an entire year!
County Connection is offering free rides on three of its weekday bus routes – Routes 11, 14, and 16 – as part of a one-year pilot program starting on Monday, July 1, 2019. All three routes serve the Monument Corridor in Concord and connect from Concord BART to various destinations in Martinez, Pleasant Hill, and Walnut Creek, including BART stations, Martinez Amtrak and Contra Costa Regional Medical Center.
The pilot project is being funded by a grant through California’s Low Carbon Transit Operations Program (LCTOP), which distributes cap-and-trade proceeds to support a wide range of programs and projects that reduce greenhouse gas emissions and deliver other economic, environmental, and public health benefits for Californians.
Connection Board of Directors has approved exciting changes to improve the experience
for our passengers.
variety of vehicles ranging from wheelchair accessible vans to minivans. All
vehicles will be easily identified as County Connection LINK vehicles.
and dispatchers will have improved GPS and mapping tools.
will receive enhanced customer service training.
next 90 days, we will be testing and launching a new passenger app that will
provide passengers with access to trip information, such as current vehicle
location and status of pick up, as well as future trips and ride history.
Our call center
agents, who will also be going through enhanced customer service training, will
continue to be of assistance to you by dialing (925) 938-7433. Please check our
website www.countyconnection.com/paratransit for future updates and information as
we launch the new mobile app.
You will still
have the option to book your ride through the call center as you do today.
You may book reservations up to 7 days advance, but no later than 5:00 p.m.
the day before.
If you have any
questions about your rides or service, please call the LINK reservations line
at (925) 938-7433. If you have any questions or concerns about the information
provided on this webpage, please contact us at LINKcomments@countyconnection.com or (925) 680-2098.
Please check this page for future
updates and information.