Due to COVID-19, 600-series school route schedules are subject to change. Check this page regularly for updates.
Please note that face masks are required while on the bus.
Last updated: 7/21/2021
Find schedules for our 600 series school routes for the 2021/2022 school year below. Note that schedule times on routes may have been adjusted due to bell time changes or to improve on-time performance.
• Free to anyone traveling to and from the Danville Park ‘n Ride and Walnut Creek BART. • Shuttle may stop at other locations within the 1.5 mile corridor along Camino Tassajara and 1-680 • Scheduled pickup at your door. • Call 925-943-1829 for reservations 7 days a week.
Physical distancing requirements on County Connection will be lifted Wednesday, June 16.
CONCORD, Calif. – County Connection is transitioning from six-foot onboard physical distancing requirements to normal capacity requirements starting Wednesday, June 16th. On June 15th, California is expected to fully reopen, and capacity and distancing restrictions will be lifted for most businesses and activities. The county tier system based on the Blueprint for a Safer Economy will no longer be in effect.
According to the California Department of Public Health’s (CDPH) Beyond the Blueprint public transit is no longer required to impose physical distancing requirements. However, per the Transportation Security Administration (TSA) face masks will continue to be required for individuals across all transportation networks throughout the United States, including at airports, onboard commercial aircraft, on over-the-road buses, and on commuter bus and rail systems through September 13th. Additional extensions to be determined.
“Over the last 15 months County Connection has followed all local, state and federal guidelines to prevent the spread of COVID-19. We are proud of all our essential workers and their contributions to keep our economy going, allowing us to reach this reopening milestone”, said Keith Haydon, County Connection Board Chair. County Connection will continue to follow many protocols established during the COVID-19 pandemic including providing personal protective equipment, maintaining operator shields, nightly anti-viral fogging and cleaning and advanced HVAC system air filters across our fleet.
We are happy to announce a new COVID-19 vaccination site in Concord at La Clinica located at 1034 Oak Grove Rd. In an effort to expand access to this site, County Connection will offer free rides 7 days a week on routes serving La Clinica. The site will operate from noon to 7 p.m.on Tuesdays (walk-in doses available 4:30 to 7 p.m.) and 8 a.m. to 3 p.m. Wednesdays through Saturdays (walk-in doses from 12:30 to 3 p.m.).
Starting Saturday, May 1st, 2021 County Connection will offer free rides on Route 311. Weekday service on Route 11 has been free since 2019. Route 311 will be free through August 1st, 2021. We encourage the community to take advantage of this service to access the COVID-19 vaccine. If you have any questions, please call customer service at 925-676-7500.
Nos da gusta anunciar un nuevo sitio de vacunación contra el COVID-19, en Concord, localizado en La Clínica 1034 Oak Grove Rd.Para facilitar acceso a la vacuna, County Connection ofrecerá viajes gratis los 7 días de la semana en las rutas con servicio a La Clínica. La vacuna estará disponible del mediodía hasta las 7 p.m. los martes (habrá dosis disponible de 4:30 p.m. a 7 p.m. para aquellos sin cita). De miércoles a sábado habrá dosis disponible de 12:30 p.m. a 3 p.m. para aquellos sin cita.
Comenzando el sábado 1ro de mayo del 2021, County Connection no requerirá tarifa en la ruta 311. Servicio de lunes a viernes, en la ruta 11 ha sido gratis desde el 2019. La ruta 311 continuará ofreciendo servicio gratuito hasta el 1ro de agosto del 2021. Recomendamos aprovechar esta oportunidad para obtener la vacuna contra el COVID-19. Si tiene alguna pregunta, por favor de llamar a nuestro servicio al cliente al 925-676-7500.
On March 16, 2020, Contra Costa County issued a Shelter in Place (SIP) Order. Since then, County Connection has continuously adjusted service in response to the needs of essential services and their workers. These efforts require significant coordination and time in order to implement an effective service profile that meets various demands. The 600 series, which is County Connection’s service to schools, was halted with the issuance of the SIP order last March. Since then, many schools districts have adopted hybrid schedules with little to no communication with the County Connection. Thus far, County Connection has not received any definitive information on actual start dates for schools typically served by our 600 series.
In order for County Connection to effectively plan for the potential re-introduction of our 600 series routes we require the following information:
School Schedules – days of the week schools are open/bell-times
Academic Calendars- including early-outs/late-in’s and holidays
Additional information regarding your process of re-entering the classroom that may have an impact on student transportation (i.e. blended hybrid learning model, percentage of student body allowed on campus and potential distance learning days)
Federal Regulations prohibit public transit operators from operating exclusive “school bus” type service. This means that all service provided to and for students must not only be available to the general public but must be published in our printed schedules. If we do not comply with these regulations, we are in danger of being sanctioned by the FTA, up to and including loss of funding. This process generally requires two months to develop, publish and disseminate appropriate public schedules as well as create the necessary work assignments.
For the remainder of the 2021 school year County Connection must maintain a six-foot physical distance protocol on all buses. This means we can only allow 10 to 12 individuals on a bus as opposed to the typical 50 to 60 passengers a 600 series route carries. It would take five times as many buses and at least 30 additional operators to move the pre-COVID student demand with the new physical distancing protocols.
As we look forward to this coming Fall, we will be working with the county to enhance our vehicle load capacity with the goal of meeting the expected student demand for the 2022 school calendar year. For additional information regarding County Connection’s response to COVID-19 and protocols please refer to the following link at: https://countyconnection.com/covid19/
Despite our limitation with providing the 600 series service, we continue to operate regular service within close proximity to many schools in our service area. We encourage everyone to visit our maps and schedule page for more information on existing service. Our customer service staff is available to assist with trip planning and/or answer any other questions regarding our service. For inquiries, please call 925-676-7500 or email email@example.com.
Due to COVID-19, many transit agencies throughout the Bay Area face varying degrees of financial uncertainty and must evaluate cost-cutting measures in order to remain financially viable. These are tough decisions and we want your input.
County Connection will conduct virtual meetings in the coming months to inform the public of potential service cuts. The first meeting will provide a general overview of the impact COVID-19 has had on funding levels, the current service profile and three scenarios for potential service reductions. This meeting is scheduled via Zoom on December 1st at 5pm. Subsequent public hearings are scheduled in January.
Please check this webpage on a regular basis to stay informed.
Three service reduction scenarios have been developed with incremental service cuts that would result in cost reductions of $3, $5, and $7 million annually. The selection of the scenario will depend on future financial projections.
Elimination of Routes
Reduction in Hours
Reduction in Annual Costs
Scenario 1 (changes from pre-COVID service)
4, 5, 6, 7, 27, 35, 92X, 95X, 96X
6, 28, 92X
Scenario 2 (changes in addition to Scenario 1)
15, 17, 93X, 98X, 99X
91X, 97X, 315
Scenario 3 (changes in addition to Scenarios 1 & 2)
Route 28 – extend to Concord BART, reroute from Arnold/Center to Muir Rd
Route 35 – eliminate Crow Canyon loop (New change since December webinar)
Route 92X – simplify routing through Bishop Ranch to remove stops at BR15 and Bishop/Sunset
Scenario 3 Map
December 1, 2020
December 2020 – January 2021
Refine plan details
Hold public hearings and gather public comment
February 18, 2021
Summary of comments and draft recommendation to Board for feedback
March 18, 2021
Final recommendation and Title VI Equity Analysis to Board for potential approval
Summer 2021 (or later)
Tuesday, December 1, 2020 at 5:00 pm
Members of the public are encouraged to participate remotely via Zoom at the following link or phone number. Members of the public participating by Zoom wishing to speak should use the “raise hand” feature or dial *9. In order to get the full Zoom experience, please make sure your application is up to date.
County Connection will hold four (4) public hearings to gather comments on potential service cuts. The public hearings will review three (3) proposed service reduction scenarios, and each public hearing will focus on a different region of County Connection’s service area.
Comments can be submitted in writing via mail, email, or online, or at one of the scheduled public hearings. Written comments must be received by January 22, 2021. It is anticipated that the Board of Directors will take action on the proposed service changes no later than March 18, 2021.
Core Service Area – Clayton, Concord, Pleasant Hill, Walnut Creek Tuesday, January 5, 2021, 5:00 pm – 6:00 pm Web link: https://us02web.zoom.us/j/82806333877 By phone: 408-638-0968 (Meeting ID: 828 0633 3877)
Attention Riders: In an effort to make traveling across multiple public transit service areas easier and safer for paratransit riders, County Connection is piloting a collaborative One-Seat Regional Ride Program. Participating in the service is Eastern Contra Costa Transit Authority, operators of Tri Delta Transit, Western Contra Costa Transit Authority, operators of WestCAT, and Livermore-Amador Valley Transit Authority, operators of Wheels Bus. The pilot program aims to streamline current regional ride practices by eliminating required transfers for trips that cross multiple transit service areas. With the new program, passengers can have one-seat for the entire duration of their trip. The program has been in development for quite some time, but amid coronavirus spread concerns, the implementation date has been accelerated to help minimize interactions between passengers, drivers, and vehicles.
How to book a One Seat Regional Ride?
To use this service, call (925) 680-2134 to book a trip.
How much does it cost?
The cost depends on the participating agency’s paratransit fares. When you book your one-seat ride, the reservationist will tell you your final fare.
Which Transit Agencies are currently participating in the One Seat pilot?
County Connection LINK
What does a One-Seat ride mean?
Once your reservation has been booked, you will be provided a one-seat ride with no need to transfer. A driver will pick you up from your location and take you directly to your final destination.
What if my Paratransit agency does not participate in the One-Seat program?
If either the origin or destination of your trip is outside the areas served by the four participating agencies, your Paratransit agency will assist you in booking a regular transfer trip, and coordinating all arrangements between your paratransit agency and any connecting agencies participating in your trip.